Technical Administrator - Engineering & Service (Contract) - Riello

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Job Summary:

Riello North America is a leading manufacturer of burners and boilers. With close to 100 years of experience in combustion technology, Riello offers innovative product portfolio backed up by service offering delivered by a network of world class industry experts.

Riello North America has an opening for a Technical Administrator – Engineering and Service (1-year contract). This role is a great fit for you if you thrive in a fast-paced environment, excel at building and maintaining good professional relationships and while being able to support multiple teams.

Duties and responsibilities:

Specific responsibilities for this position support Service team:

• Schedule work orders for repair, while ensuring scope of work and time requirements are well communicated
• Scheduling training
• Maintain and organized parts inventory
• Manage prioritization of service repairs
• Maintain documentation related to service and training
• Manage monthly billings
• Adhere to scheduling guidelines and work order priority to load schedule
• Work with tech support on gathering information for quality related issues with documentation to submit to QC

Specific responsibilities for this position supporting Engineering team:

• Receive commercial PO’s from CS and distribute to ENG team for processing
• Complete production packages for Commercial orders for Production team (includes paperwork and putting together binders)
• Submittals for Commercial orders as requested
• Organize/file completed production packages within Engineering department/server (includes hard/soft copies of orders)

Qualifications/Requirements:

• Post-Secondary Education in Office Administration or related discipline
• Minimum 5 years of experience in a Office Administration capacity
• Strong computer skills (i.e. Microsoft Office-Word and Excel)
• Excellent organizational, analytical, decision-making, and interpersonal skills with the ability to communicate well with various personnel, customers and other employees.
• Ability to prioritize and apply excellent time management skills.
• Must be able to work independently and in a team

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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