Service Industrial Segment Global Key Account Manager

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Role: Service Industrial Segment Global Key Account Manager

Location: Warszawa, Poland

Contract type: Full-time

Build a career with confidence

At Carrier, you’re joining the world leader in healthy, safe, sustainable and intelligent building and cold chain solutions. We create solutions that matter for people and our planet – and our employees are the heart of it all. We are a company of innovators and problem-solvers who are united by The Carrier Way – our vision, values and culture. 

As an employer of choice, we strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. In short, Carrier’s greatest assets are the expertise, creativity and passion of our employees – and we’re excited for you to join the team.   

About the role

This position manages a team of intermediate or experienced Distribution Channel Management professionals and leads distribution channel management activities and ensures operational plans and objectives are met. You will also be responsible for making significant improvements to processes and standards in order to enhance performance of distribution channel management team.

Benefits

We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.

• Stable job based on a contract of employment.
• Private medical care.
• Company car.
• Remote work
• Benefit systems and extensive social package.
• Cooperation with industry specialist.
• Great development opportunities in the organization.
• Participation in industry trainings.

Requirements

If this is you, let’s get in touch.

Experience

• Able to initiate and lead sales pitches, price negotiations with high profile customers.
• Expert knowledge in service contract cost calculation and offer preparing.
• Deep knowledge of industrial refrigeration products, services and industry standards.
• Deep knowledge of industrial refrigeration market (systems, customers, competitors, market trends).
• Fully understand the standard service processes, metrics and KPI’s (from revenue to costs and margin).
• Understand customer needs, able to listen and provide expected services.
• Deliver positive results in the agreed timeframe.

Qualifications

• MBA or Advanced Degree preferred with a concentration in business or engineering.
• Strong experience in channel management or sales in the industrial refrigeration.

Responsibilities

As a Service Industrial Segment Global Key Account Manager, you’ll be responsible for:

• Originating autonomously new service and aftermarket business in industrial refrigeration segment by contacting potential clients and offering Carrier BluEdge Service Agreements, the company’s best-in-class service and aftermarket offerings for refrigeration systems.
• Maximizing the volume of service sales in industrial refrigeration segment by designing tailor made service offering including modernization programs and digital services.
• Taking full responsibility for the sales activity within segment and drive increased shares in cooperation with sales teams in the countries.
• Driving customers relationship through frequent meetings to discuss customers feedback and needs, new products (including Carrier digital offering and modernization programs) and industry perspectives.
• Developing and driving training programs to improve product knowledge and sales competences in the organization.
• Working with different areas of the organization (Sales, Product Development, Marketing, Operations) to develop solutions which are strategically grounded in the industrial clients needs and develop any needed materials to support the sales process.
• Knowing and understanding the competition’s capabilities and gaps to better position Carrier BluEdge offering.
• Achieving individual annual sales and margin targets.
• Preparing reports on sales activities, including leads generated and their status and hit rate.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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