Controls Field Service Technician - Union

As a Controls Technician, you will play a key role in supporting Carrier’s service operations by maintaining, troubleshooting, and commissioning DDC control systems integrated with HVAC equipment. We are seeking a motivated, detail‑oriented technician who is committed to delivering excellent service and strong customer support. This position provides a foundational entry point into the controls field, where you will build your technical expertise through hands‑on work with control systems, software, and field devices. You will begin by performing routine troubleshooting and service tasks, with assignments increasing in complexity as your skills grow.

This is a role for someone who thrives on challenges, not someone who wants to be stuck behind a desk. You’ll be out in the field, solving problems others can’t, with access to world-class training, cutting-edge tools, and an environment that fosters continuous learning. 

Being great at this job means combining deep technical knowledge with top-notch communication and customer service skills. That’s the Carrier way. But our service technicians just call it being really good at what they do.  

It takes Carrier. It takes you. 

What you will do

• Controls technician is responsible for maintenance and repair of DDC controls systems applied to HVAC systems.
• Responsibilities include installing, calibrating, testing, troubleshooting, verifying communication between controllers.
• Maintain electronic components installed in the field as well as any Carrier software and graphics.
• Technician will be responsible for uploading any software or software upgrades to frontend PC’s id required to keep the system updated.
• Technician may be required to provide customer basic training on operating and navigating the Carrier Building Automation System.
• Technician will need to be able to work under limited supervision for routine service situations.
• Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.

Role Purpose

• Adheres to all CCS and customer safety standards. Promotes safety awareness on work sites.
• Communicates with customer upon arrival and before leaving the facility. Ensures high levels of customer satisfaction. Meets regularly with customers representative to become familiar with operation of customer facility. Keeps customer informed of the nature of service we are onsite to perform.
• Communicates outstanding issues and recommends system enhancements, upgrades, and/or repairs. Is observant of additional opportunities we may have to solve issues. Works with service account manager to engineer and estimate solutions.
• Performs system maintenance in accordance with established service practices and direction including field controllers, servers and workstations and field hardware.  Maintains feedback of equipment scheduling and modifications needed to service account manager.
• Commissioning/Start-up of controls systems, Test project programs to ensure specified sequences of operation are met and perform accordingly to customer and industry standards.

What you’ll gain

•  The Commercial HVAC Serviceman Service Technician Position offers:  
• Union provided benefits, paid time off and competitive wages 
• Opportunity for 401k 
• Company provided vehicle with gas cards 
• All necessary tools provided 
• Key Safety and PPE Benefits include: 
  • Comprehensive Protection: Steel-toed boots, Carrier-branded uniforms with FR protection, HVAC gloves, hard hats, and face shields 
  • Enhanced Eye Safety: Standard safety goggles provided, with an option for prescription eyewear if needed 
  • Advanced Safety Support: Fall protection provided where required, plus respirators and earplugs as needed 
• You will have autonomy to execute, backed by the camaraderie, continuous support, and resources of a dedicated team within a large, world-renowned company 

Minimum Requirements

• High School Diploma or GED
• Associate degree, or Technical School in HVAC field
• 4+ years’ experience in the HVAC controls industry.
• Possess and maintain valid and current Driver’s License and be insurable by the company’s insurance carrier.
• Ability to travel in order to support local area with potential of overnight hotel stays, unexpected travel as well as participate in rotating on call schedule.
• Must be able to stand, crawl, sit, squat of extended period of time, climb a ladder, and the ability to lift equipment 8 ft above grade
• Ability to Push / Pull / Lift 50lbs

Preferred Qualifications

Other experience and qualities you may have that would be beneficial in this role include:

• Basic understanding of building automation controls
• Excellent communication skills, both written and verbal
• Experience using Salesforce and ServiceMax is a plus

Employees are eligible for benefits, including

• Health Care benefits: Medical, Dental, Vision; wellness incentives 

• Retirement benefits

• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation  

• Disability: Short-term and long-term disability  

• Life Insurance and Accidental Death and Dismemberment 

• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account  

• Tuition Assistance 

To learn more about our benefits offering, please click here:Work With Us | Carrier Corporate  The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.   

 Pay Range

The hourly rate for this position is between $38.00 - $76.00  per hour.  Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. 

Applications will be accepted for at least 3 days from Job Posting Date.  

Job Posting Date: 03/20/2026

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

At Carrier, our purpose is clear: Enhancing the lives we live and the world we share.

Let's get to work. Apply now.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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