Inside Sales Associate, Northern California

Country:

Location:

At Carrier we make modern life possible by delivering groundbreaking systems and services that help buildings, homes and the cold chain become more healthy, safe, sustainable, and intelligent. Our global team of dedicated employees continues to set industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in HVAC and refrigeration.

As the Inside Sales Associate you will be responsible for partnering with field sales team to secure additional sales for the Carrier Commercial Service Organization.

This role is a great fit for you if you thrive in a fast-paced environment, excel at building relationships, and have outstanding customer service. This is the ideal role for those that are results-oriented and looking to grow their sales career with a leading HVAC Service organization.

This role will be based in our San Leandro office, covering Northern CA.

Job responsibilities:

• Sell and assist sales process; emphasize product features and select materials based on customer need, specifications, interests, demand, capabilities and limitations

• Coordinate estimating processes; work with customer, sales teams, estimating and leadership to generate accurate pricing proposals for new and existing products

• Maintain and interpret all quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers

• Work with sellers in your assigned market to build out comprehensive quotes for repair and service opportunities

• Answers phone calls, providing price quotes and other information

• Provides high level of service to internal and external customers

• Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps

• Utilize applicable sales tools such as Salesforce to track and effectively develop sales opportunities

Required Qualifications:

• Bachelor’s degree in engineering with 6 months of HVAC industry experience or a High School Diploma / GED with a minimum of 1 year of HVAC industry experience

• Valid Driver’s license

Preferred Qualifications

• 1+ years of sales experience (can be fulfilled with an internship or part time roles)

• Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs

• Salesforce and SAP experience

• Proactive and able to balance multiple priorities

• Excellent communication, both written and oral

• Able to build strong relationships across industries and functions

• Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs

RSRCAR

#LI-Hybrid

Pay Range:

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice