Regional Technical Manager

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Role: Regional Technical Manager, South

Location: South, UK

Contract type: Full time, permanent

About the role

Carrier Transicold (CTUK) now has an exciting opportunity for a Regional Technical Manager to join the team in the South. The main goal for the role is to provide high level product support to the direct drive, truck, trailer and peripheral sections of the portfolio including provision of aftermarket support to CTUK service network, body builders and customer base.

Responsibilities

• Manage direct drive, truck, trailer and peripheral technical enquiries & opportunities manifesting within regional area through to completion
• Identify training requirements/opportunities
• Provide on-site bespoke customer, body builder & CTUK service partner training
• Identify training requirements/opportunities & manage progression
• Identify/resolve issues of high warranty and/or contract unit costs
• Manage/support field tests (FT) & follow the fleet (FTF) programmes
• Conduct portfolio benchmarking & identify potential competitor threats
• Promote service offering & develop service CRM enhancing product & brand name

Requirements

• Time served refrigeration or allied trade technician i.e. HGV/plant/electro mechanical.
• Experience within the transport refrigeration/body builder industry.
• Ideally technically qualified or equivalent in a relevant discipline.
• Ideally F-Gas qualified.
• Strong customer focus and supplier negotiation skills.

Benefits

• Competitive salary dependant on experience
• Car or car cash allowance
• Private medical
• Private dental
• Life assurance
• Internal training provided
• 25 days holidays plus bank holidays, plus option to purchase additional days
• Company pension scheme
• Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources

About us

Carrier Transicold helps improve transport and shipping of temperature-controlled cargoes with a complete line of equipment and services for refrigerated transport and cold chain visibility. For more than 50 years, Carrier Transicold has been an industry leader, providing customers around the world with advanced, energy-efficient and environmentally sustainable container refrigeration systems and generator sets, direct-drive and diesel truck units, and trailer refrigeration systems. Carrier Transicold is a part of Carrier Global Corporation, a leading global provider of healthy, safe and sustainable building and cold chain solutions.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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