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Inside Sales Associate
Phoenix, Arizona
The frontline of the Carrier organization, our dynamic sales teams help our customers achieve their goals with our robust portfolio of best-in-class products and services. From developing and nurturing relationships with our partners to providing critical feedback to enhance our solutions, our sales organization is growing to take Carrier to the next level.
Success Profile
What makes a successful member of the Carrier sales team? Check out some of the key competencies we are looking for and see if you have the right mix.
- Balanced
- Mediator
- Proactive
- Problem-Solver
- Relationship expertise
- Technologically savvy
Job Details
Country:
United States of AmericaLocation:
CAA10: CCS-Phoenix, AZ 3802 E. University, Phoenix, AZ, 85034 USACarrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC portfolio. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
As the Inside Sales Associate you will be responsible for partnering with field sales team to secure additional sales for the Carrier Commercial Service Organization.
This role is a great fit for you if you thrive in a fast-paced environment, excel at building relationships, and have outstanding customer service. This is the ideal role for those that are results-oriented and looking to grow their sales career with a leading HVAC Service organization.
This position is based in the Phoenix, AZ area.
Key Responsibilities
Sell and assist sales process; emphasize product features and select materials based on customer need, specifications, interests, demand, capabilities and limitations
Coordinate estimating processes; work with customer, sales teams, estimating and leadership to generate accurate pricing proposals for new and existing products
Maintain and interpret all quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers
Work with sellers in your assigned market to build out comprehensive quotes for repair and service opportunities
Answers phone calls, providing price quotes and other information
Provides high level of service to internal and external customers
Establish customer rapport and effective questioning techniques to identify the prospect’s needs, budget, decision-making process, timeline, and next steps
Utilize applicable sales tools such as Salesforce to track and effectively develop sales opportunities
Required Qualifications
High school diploma/GED
3+ years of B2B technical sales experience or as an HVAC installation/service technician
Preferred Qualifications
Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs
Bachelor’s Degree
Salesforce and SAP experience
Experience working in a fast pace, collaborative team environment
Proactive and able to balance multiple priorities
Excellent communication, both written and oral
Able to build strong relationships across industries and functions
Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs
RSRCAR
#LI-Hybrid
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Culture
- At Carrier, we work hard to build a culture where all employees are valued and everyone feels included.
- As a global company we seek to recruit, develop and promote our employees around the world valuing cultural differences, varied perspectives, background and experiences. We believe diversity and inclusion is a source of innovation.
- We contribute to the communities where we live and do business by actively partnering with community and philanthropic organizations locally and nationally. We believe in “doing the right thing” and are a respected member of the communities in which we operate.
Benefits
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Professional Development & Employee Scholar Programs
Learning never ends at Carrier. Whether at our company or at a Carrier-approved educational institute – we want you to be engaged in lifelong learning.
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Flexible Work Arrangements
8-5pm isn’t for everyone. Carrier offers flexible work hours for eligible employees to help manage your work-life balance.
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Retirement Savings Plan
We want Carrier employees to have tools available to prepare for retirement.
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Employee Referral Program & Monetary Awards/Recognition
You know our culture and what it takes to work at Carrier – we want to reward you for helping identify top talent. As part of our culture, we also want to reward and recognize our colleagues for their excellent efforts and contributions.
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Parental Leave
We offer two leave benefits for new parents – moms and dads – Birth & Adoption Leave and Parental Leave.
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Time Off and Additional Vacation Options
New employee receive (15) vacation days per year which increases over time at the company. Plus the option to purchase an additional (5) days through our Carrier Choice program.
