Critical Systems Project Executive - ALC West Region

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Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

About This Role
As part of Carrier’s drive for continuous improvement in all facets of operational execution, we are looking for a dynamic individual to serve as the Project Executive for ALC Field Operations. 

This position will report directly to the Area General Manager. The primary responsibility of this role will be to successfully manage our mission-critical project portfolios as it relates to the comprehensive oversight of turnkey execution within our ALC West Region portfolio. In addition, the scope of this responsibility will include but not be limited to:

• Maintain critical customer relationships at a high-level

• Work closely with local operation and project managers

• Ensuring on-time/on-budget execution of assigned projects

• Logistical and supply chain planning for each project in the portfolio

• Support sales organization with new project RFP’s

Key Responsibilities

• Possess a strong understanding of the Controls industry business flow, including but not limited to product knowledge, field operations, financial understanding, and overall customer satisfaction mindset.

• Own the successful financial performance of a portfolio of mission-critical customers.

• Maintain a partnership with customers targeting key decision makers and C-level executives.

• Monitor and drive the quality of turnkey installations and our service deliverables, and customer satisfaction.

• Represent ALC and its interests in all portfolio decisions affecting daily operations.

• Plan, organize, and direct execution teams from an executive level to ensure portfolio revenue and margin plans are achieved.

• Assist in presenting bi-weekly ALC Sync Meeting to clients inclusive of site issues, overall portfolio issues, state of awarded and/or bid projects inclusive of submittal status, portfolio technical coordination issues, and project site status updates. Agenda and meeting minutes creation of same.

• Participate in submittal internal review process when requested.

• Maintain overall portfolio logistic schedule. Review weekly with leadership and resolve any delivery delay impacts

• Recognize current supply chain risks from all commodity suppliers with assistance from parts coordinator and panel fabricators

• Work with Senior Design Engineer to maintain portfolio submittal log inclusive of submittal status, submittal type, approval status, assigned resource, etc.

• Professionally communicate project issues to the portfolio team and documentation of same.

• Be able to utilize executive level communication skills for reporting up the chain of leadership

• Manage the creation of root cause analyses paperwork when required.

• Drive CORA usage across the portfolio.

• Provide executive level documentation of project issues as required

• Own and drive KPI’s related to billings, collections, and budgets

• Ensure the transition of execution of all service delivery plans and owner direct installation work.

• Drive revenue and manpower forecasts to be presented to management on a quarterly basis

• Support customers in all aspects of the customer relationship.

• Ensure all ALC Organizational safety and ethics standards are met.

Basic Qualifications

• High School Diploma or GED

• 10+ years' experience in the HVAC controls or Construction Industry

• Ability to travel 50% of average workweek, including air travel, overnight hotel stays, and unexpected travel when required.

Preferred Qualifications

• Bachelor’s Degree or Master’s Degree in Business or Construction Discipline

• Experience with P & L’s or Project Financials

• Experience using Customer Relationship Management (CRM) and drive usage within team members.

• Executive presence and experience with C-Suite Executives.

• Ability to deliver compelling presentations to potential customers.

• Strong interpersonal, communication, organization, and analytical skills.

• Experience analyzing market and company data to build business strategies.

• Proficient in Microsoft 360 applications.

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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