Job Title - Senior Manager, Infrastructure Services

Preferred Location - Bangalore/Hyderabad, India

Full time/Part Time - Full Time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

Role Description

The Senior Manager – IT Assets & Software License Management is a critical leadership role responsible for end-to-end management of IT assets and software licenses across the enterprise.This role owns Hardware Asset Management (HAM), Software Asset & License Management (SAM), and end user device lifecycle and refresh programs, ensuring accurate asset visibility, license compliance, cost optimization, and excellent employee experience.

The role is ideal for a hands-on asset management leader who has operated at scale, understands license compliance and audits, and can drive process discipline, data accuracy, and financial optimization.

Role Responsibilities:

• Own the end‑to‑end hardware asset lifecycle: procurement → deployment → moves/adds/changes → refresh → retirement/disposal.

• Ensure accurate hardware inventory across end‑user devices and related IT assets.

• Define and enforce hardware standards, lifecycle policies, and refresh cycles.

• Partner with Desktop, Workplace, and Infrastructure teams to ensure smooth asset operations.

• Lead enterprise software license management, ensuring:

  • License compliance and audit readiness

  • Accurate entitlement vs consumption tracking

  • Timely reclamation of unused licenses

• Manage major software publishers (e.g., Microsoft, Adobe, engineering and productivity tools).

• Drive license optimization and cost savings through usage analysis and rationalization.

• Partner with Procurement, Finance, and Legal on contracts, renewals, and audits.

• Define refresh cadence, eligibility criteria, and replacement standards.

• Ensure asset refresh supports employee productivity, security, and sustainability goals.

• Establish and maintain asset and license governance frameworks.

• Ensure compliance with software licensing terms, internal controls, and audit requirements.

• Track and report asset depreciation, license spend, and savings opportunities.

• Provide clear reporting and insights to senior leadership.

Required Qualifications:

• Bachelor’s degree in engineering, Computer Science, or related field.

• 15+ years of IT experience with strong focus on IT Asset and Software License Management.

• Proven experience managing HAM, SAM, and end user device lifecycle programs at scale.

• Experience supporting software audits and license compliance initiatives.

• Strong knowledge of IT Asset Management and Software Asset Management best practices.

• Financial and cost optimization mindset.

• Ability to balance operational stability with transformation.

Preferred Qualifications:

• IT Asset Management / SAM certifications preferred.

• ITIL foundation knowledge is a plus.

• Strong ownership and execution focus.

• Ability to operate in complex, matrixed organizations.

• Structured, data driven, and outcome focused mindset.

• Customer and experience centric leadership approach.

Benefits

• We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
• Have peace of mind and body with our health insurance
• Make yourself a priority with flexible schedules and leave Policy
• Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Program.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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