Service & Aftermarket Manager

Country:

United States of America

Location:

CAMF1: Marioff - Marine Service FL 3801 Southwest 47th Avenue, Ft. Lauderdale, FL, 33314 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Carrier’s Fire & Security Products (FSP) business builds technology that saves lives and protects property by offering leading fire and security systems solutions globally. Marioff Marine is part of Carrier Fire & Security Products.  Here at Marioff, we are the world’s largest manufacturer of HI-FOG® products. Our mission is protecting people, property, and business continuity. For more than 30 years industry leaders and our marine customers have relied on Marioff to deliver outstanding HI-FOG® fire suppression systems.

About this role

Marioff Marine is seeking a Service & Aftermarket Manager for its team in Davie, Ft. Lauderdale, FL, USA.

TheService & Aftermarket Manager works in close cooperation with other service managers in different regions. Responsible for planning and organizing service, upgrade, and commissioning visits in the Americas. Become the local owner of the exchange valve process, incl. maintenance resourcing, scheduling, and logistics. Other duties consist of service-related customer communication, field service engineer training, and support. As a part of the service team, take part in the services and other field activities in the field. Have the capability to lead upgrade projects in cooperation with the rest of the team. This is an individual contributor opportunity.

This is an onsite role, open to candidates with a willingness to relocate or live close enough to work in Ft. Lauderdale, FL.

Global traveling around 70 days per year is anticipated.

Key Responsibilities

Customer Relationships

• Local Yachts & Marinas

Upgrade & Electrical Projects

• PLC Project
  • Site Surveys
  • Initial Project Execution Planning
• Commissioning & Execution Lead
• USA NB Projects (Commissioning)
• Design & As Build Drawings
• Technical Support (Internal & External)

Office & Service Preparation

• Tools Management
• Stock Inventory
• Shipments & Transportation
• 5-Year Service Valve Maintenance
• IT-Support
• Team Field Findings & Post Service Items

Arrangements of Local Services

• Yachts & Marinas
• Manning & Scheduling with the coordination team
• Customer Communication
• Internal Communication (Spare & Coordination Teams)

Site Survey & Project Planning

• Small Projects
• Electrical Projects

Technical Support

• Electrical Matters
• Other related technical needs

Basic Qualifications

• Bachelor’s degree
• 3 years plus experience in project management
• 3 years plus work experience in the Marine Industry, Firefighting systems or Field Services

Preferred Qualifications

• Bachelor’s degree in Engineering
• HI-FOG® systems
• Life-Saving business
• Electrical, mechanical and automation installations
• PLC expertise
• Proficiency in MS Office tools
• Work in a structured way in a fast-paced changing environment with tight deadlines
• Work independently and in a cross-functional team
• Flexible and result-orientated attitude
• Fluent English written and spoken

RSRCAR

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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