Field Service Engineer - Comm Care

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We take the wellbeing of our staff and stakeholders seriously.  During the Covid-19 pandemic, Chubb continues to ensure that our customer premises, assets and people remain safe and secure. Every Chubb employee will work within government guidelines to minimize interaction and maintain social distancing, on our own premises and beyond. To that end, our talent acquisition team and hiring managers will utilize phone and video interviewing to ensure candidates remain safe whilst receiving the best possible interview experience.

Chubb Community Care now has an opportunity for a Field Service Engineer in Cornwall and Devon The main goal of this role is to provide first line service/maintenance support to all the company & third party products in use, when called upon to do so

What will I be doing as a Field Service Engineer?

• Carry out Corrective and Preventative Maintenance on Warden / Nurse Call, CCTV, systems in accordance with relevant company procedures, engineer instructions and specific system requirements.
• Ensure that if installed system differs from the specification that the relevant documentation is complete and brought to the Supervisor / Management attention.
• Project Engineering functions for new systems in accordance with specified standards and codes of practice.
• Ensure all site working areas are left clean and tidy.
• Ensure Client satisfaction in all aspects of installation, maintenance and service and to project a high level of quality customer service at all times

To be successful in this role you will:

• Good basic education and ideally a relevant qualification in the electrical /electronic industry.
• Alternatively able to demonstrate an in depth knowledge through assessment.
• Good standard of IT skills. (Computer Literate).
• High level of Customer Service experience
• Current UK driving licence

What can we offer you?

• Excellent base + OTE
• Company vehicle or cash allowance
• 25 days holidays plus bank holidays, plus option to purchase additional days
• Generous pension scheme
• Employee scholarship scheme
• Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources
• Bravo Awards which recognise outstanding contributions from all employees and encourage excellence

More about us:

Creating solutions for people and our planet, our company values are our absolutes - RESPECT, INTEGRITY, INCLUSION, INNOVATION & EXCELLENCE. We work and win together, while never compromising our values.

Chubb Community Care (a Carrier company) is one of the UK’s leading manufacturer, supplier and installer of innovative products and services designed to promote independence and enhance quality of life for older, vulnerable and disabled people Our products are designed to offer a wide range of solutions to meet our clients’ needs, from easy to install domestic units to fully integrated telecare and telehealth systems for local authorities and housing organisations.

We welcome applications from talented Service Engineers who live within a commutable distance of Cornwall, Devon, Newquay, Plymouth, Somerset, Exeter, Newton Abbot, .

#chubb

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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