Manager Enterprise Business Systems

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About this role

The Carrier Air Conditioning is looking for a high-potential candidate to join our SAP Sales and Distribution team.  Key tasks include overall responsibility for SAP SD system architecture.   Propose most efficient business processes to meet or exceed business goals and objectives for business improvement.  Responsible for benchmarking SAP processes with similar industries to propose scalable, lowest ownership and cost solutions that fit with existing SAP solution.  Act as the integration layer between customers, functional towers and technology teams to deliver a seamless solution.  Other responsibilities include operational support of current applications, assisting IT management in the definition of IT strategic plans, and assessment and delivery of next generation business solutions. The successful candidate will be responsible for developing, deploying, and supporting software solutions primarily using the SAP SD product suite.

Key Responsibilities

• Lead implementation projects in accordance with Carrier IT’s methodologies and governance model and collaborate with other IT teams to ensure solution designs are well coordinated and aligned to the overall enterprise architecture
• Design, develop, and test system solutions to address business requirements, in alignment with the global solution template.
• Configure SD module to achieve business goals, including integration points with other SAP modules or other applications, following SAP standard methodologies.
• Develop functional specifications for custom developments and collaborate with the development team to get those built and tested.
• Analyze the existing business processes and business data and provide proactive & Constructure recommendations for improvement.
• Create solution prototypes when teams are working on future design models.
• Controlling solution development to ensure standards are being observed
• Experience in defining and maintaining global templates and play books for Sales and Services scenarios.
• Business process analysis and redesign experience: strong business analysis skills; process mapping; business process redesign and implementation.

Required Qualifications

• Bachelor’s Degree
• 8 + years of experience leading SAP SD OTC transformation across global regions, standardizing processes and delivering ERP solutions.
• You will be required to travel as is determined by the needs of our businesses. This position may require travel to business sites up to 25% of the time.

Preferred Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or related field.
• Advanced knowledge obtained through advanced education, combined with experience.
• Substantial knowledge of Carrier organization, programs or systems to make enhancements within job area.
• Trusted and respected resource who can influence and persuade business and IT leaders.
• Highly collaborative and supportive of business and of its ideals and strategies.
• Highly innovative with aptitude for foresight, systems thinking and design thinking.
• Vendor and technology neutral – focus on achieving targeted business outcomes
• Practical in approach to problem solving and decision making.
• Knowledge and experience in other SAP disciplines including CRM, variant configuration and Hybris desired.
• ERP technical experience identifying & developing business and technical requirements for data conversions, interfaces, user exits, batch and interactive reporting.
• Ability to participate in end-to end SAP testing in development and test environments.
• End user training & documentation experience.
• Desire candidate with at least 6 full life-cycle ERP implementations experience.
• Any business experience in manufacturing and logistics areas is very desirable.
• Ability to work well in a team environment as well as a highly matrixed organization.
• Strong customer relationship & communication skills, including strong verbal and written communication skills.
• Experience in design, delivery & support of SAP SD applications in ECC 6.0 or S/4HANA.
• Deep knowledge and experience in SAP SD module functional/technical area.

Pay Range

The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3  days from Job Posting Date: 30 March 2026

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