Aftermarket Sales Head

Summary
DirectlyreportingtotheManaging Director,CarrierVietnam andindirectly reporting totheDirector - Service, Southeast Asia Region

Job Description

• • Own the execution of long-term strategy (e.g., more than 3 years) and operational directionfor the entire country. 

  • Develop and implement operational strategies and plans that align with the company's overallobjectivesand goals.

  • Ensuring that all operations within the region are conducted efficiently, effectively, and in compliance with company policies and procedures, as well as local laws and regulations.

  • Sets objectives and guides others on execution/approach for achievement of operational results.

  • Define and review partner strategies to ensure sufficient coverage across multiple geographic locations.

  • Develop eco-system to support warranty and service needs of customers

  • Quality Issue management, contacts key stakeholders to resolve escalated complaints andestablishtheappropriate improvementplan.

  • Reviews escalated issues that willimpactthe business and provide recommendations for solutions.

  • Maintain training and audit/assessment programs to ensure implementation and effectiveness of partner programs and delivery to end users

  • Mentoring and developing staff members to ensure that they have the necessary skills and knowledge to perform their jobs effectively.

  • Ensure compliance with company EHS standards

Minimum Requirements

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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