Customer Service Representative, with Dutch

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Join Our Team at Carrier

At Carrier, you’re joining the world leader in healthy, safe, sustainable, and intelligent building and cold chain solutions. We create impactful solutions for people and the planet – with our employees at the heart of it all. We are innovators and problem-solvers united by The Carrier Way – our shared vision, values, and culture.

Job Description

We are seeking a motivated and detail-oriented Customer Service Representative to join our Container Aftermarket Parts department on a 6-month hybrid basis. In this role you will be reporting to the Sales Manager and focusing on delivering exceptional service to our customers while maintaining high standards of customer-centricity. You will play a pivotal role in ensuring smooth customer transactions, supporting sales processes, and meeting company sales targets in a dynamic, fast-paced environment.

Benefits

• Fair and attractive salary
• Flexible working hours
• 24 vacation days + 6 ADV days
• Discount on collective health insurance
• Pension contribution plan
• Bicycle plan

Responsibilities

• Process Customer Purchase Orders: Accurately handle customer orders and ensure timely processing.
• Payment Follow-Up: Monitor and follow up on payment statuses to maintain financial accuracy and consistency.
• Customer Creation: Set up new customer profiles with precision, ensuring all relevant details are captured.
• Sales Orders & Invoices: Create and manage sales orders and invoices, ensuring timely and accurate documentation.

Requirements

• At least MBO4 level or equivalent qualification.
• Fluency in English is required, Dutch is strongly preferred.
• 2-3 years of relevant customer service or sales support experience.
• Strong understanding of sales processes and administrative functions.
• Driving License
• Communication skills for managing the customer network and collaborating with colleagues.
• Dynamic and proactive personality

Our Commitment to You

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great workplace that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation to benefit our customers. We aim to create an environment where you feel at home, with diversity and inclusion as drivers for growth and innovation. We develop and implement world-class programs and practices, offer enriching career opportunities, listen to employee feedback, and always challenge ourselves to improve. This is The Carrier Way.

Join us and make a difference.

Apply now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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