Associate Director – Aftermarket Growth Strategy

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About this role

The Aftermarket Growth Strategy leader will own execution of aftermarket growth strategy across regions of our portfolio of service agreement, repair, modernization, parts and rental business. This position will take a lead role in the development of strategic roadmap, ensuring business units develops and executes an effective strategy for growth. The individual will be able to influence stakeholders in sales, growth, service engineering, field operations, digital foundry, and product management. This leader will require the ability to understand clearly impact of change on aftermarket topline and bottom line to drive positive business outcomes.

This is global role that partners with regional stakeholders to drive aftermarket growth strategy in each region.

This individual partners with Aftermarket leaders in each region to drive execution on initiatives critical to long term growth.

Key Responsibilities

• Develop a coherent execution strategy and implementation plan.

• Develop project plans in support of business transformation.

• Lead cross-functional execution to ensure project means timelines.

• Performs regular reviews of project status and makes corrections as necessary

• Develop KPI in line with growth strategy

• Build dashboards and cadence (daily/weekly/monthly) for KPIs; translate insights into action across sites/regions.

• Ensures sound operational processes and procedures are developed and documented.

• Present recommendations and report outcomes to senior leaders

Required Qualifications:

• Bachelor’s degree

• 12 + years in an aftermarket/parts/services growth role within an industrial business.

• 5 + years of prior aftermarket experience in building strategy

• Ability to travel 20-25% globally

Preferred Qualifications:

• Strong understanding of Aftermarket business and growth levers

• Project management experience in a global setting.

• Strong analytical, financial, and management skills

• Excellent communication and executive presence.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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