Program Co-Ordinator - Australia & New Zealand

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 Sensitech, a Carrier company, is a global leader in supply chain visibility, specializing in cold chain monitoring solutions for the food and pharmaceutical industries. Founded in 1990, Sensitech provides IoT-enabled data loggers, including TempTale® devices and the SensiWatch® platform, to track, analyze, and optimize in-transit product quality. Through initiatives such as its Device Takeback Program, Sensitech helps customers reduce waste and improve sustainability across their supply chains.

Sensitech Australia is seeking a customer-focused and analytically minded Program Coordinator to support and deliver temperature monitoring programs for clients across the food manufacturing and distribution sector throughout Australia and New Zealand. This role plays a key part in helping customers enhance the integrity, visibility, and performance of their cold chain operations.                                  

The role

We are seeking a customer-focused and analytically minded Program Co-Ordinator to support and deliver temperature monitoring programs for clients across the food manufacturing and distribution sector. This role plays a key part in helping customers improve the integrity and performance of their cold chain operations.

You will be responsible for managing end-to-end program delivery, including customer engagement, data analysis, reporting, and continuous improvement initiatives. Working within a cross-functional team, you’ll collaborate with account managers, data analysts, engineers, and technical specialists to deliver high-quality outcomes for clients.

Key Responsibilities:

• Co-Ordinate customer temperature monitoring programs from implementation through to ongoing delivery

• Analyse data and translate insights into clear, actionable reports and visualisations

• Engage with customers to understand their cold chain processes and identify improvement opportunities

• Deliver high-quality presentations and reporting to stakeholders at all levels

• Collaborate with internal cross-functional teams to ensure seamless program execution

• Drive continuous improvement initiatives to enhance customer outcomes and program effectiveness

About You:

• Strong customer service and stakeholder engagement skills

• Experience in data analysis, reporting, and presenting insights

• Excellent communication skills, with the ability to influence at all levels

• Highly organised with strong project management capability

• Experience within food, logistics, supply chain, or related industries (desirable)

What’s in it for you

• Competitive salary + full-time permanent role

• Structured training, mentoring, and career development pathways

• Exposure to industry-leading technology and projects

Our commitment to you

At Sensitech, our people are our greatest strength. We are passionate about developing early talent and creating an environment where you can thrive.

We invest in your growth through training, mentorship, and real career opportunities. You’ll be part of a team that values collaboration, innovation, and continuous improvement—where your ideas are heard, and your contributions matter.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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