Commercial HVAC Tradesman

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Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role:

This position is for Commercial HVAC Service Technician who works under direct supervision. They will use standard procedures to respond to basic customer inquiries related to installation, modification, upgrade, maintenance and repair of the company products or equipment purchased. They will conduct facilitates technical training and provide product briefing with customers, vendors and company representatives. Additionally, they will apply basic skills in the execution of existing procedures.

Key Responsibilities:

• Works under direct supervision to provide product and technical support.
• Uses standard procedures to respond to basic customer inquiries related to installation, modification, upgrade, maintenance and repair of the company products or equipment purchased.
• Facilitates technical training and product briefing with customers, vendors and company representatives.
• Distributes technical documentation to improve the level of on-site maintenance and timely processing of product fault.
• Coordinates technical service activities between customers, customer service representatives, sales representatives and field staff.

Basic Qualifications:

• High school diploma or GED
• 2+ years of experience in the Commercial HVAC Industry
• Must be able to lift 50lbs or more
• Must be able to stand, crawl, sit or squat for extended periods of time.

Preferred Qualifications:

• Basic understanding of building automation controls
• Excellent communication skills both written and verbal
• Experience using salesforce and ServiceMax Plus
• Freon Certification

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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