Field Service Engineer

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

Automated Logic is a leading global provider of healthy, safe and sustainable building automation solutions with a world-class, diverse workforce. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

This position is for a Field Service Engineer in Aftermarket and Service who is under moderate supervision. Performs moderately complex on-site preventative maintenance, routine repair, and calibration after installation. Responsible for analyzing test readings, computer printouts, and trouble reports to determine equipment repair needs. Assists in orienting, training, and assigning work of technical/business support employees.

Key Responsibilities

• Start up, commission, re-commission customer systems that utilize DDC technology
• Provides solutions to mid-level systems problems either troubleshooting the system or assists others on how to resolve problems. Works with subcontractors and other trades to ensure proper operation
• Be able to provide turnkey project delivery on small projects (80 or less budgeted hours)
• Unitary systems (VAV/FPB/FCU)
• Complete all required commissioning documentation. Maintains accurate As-Built drawing package and marks changes
• Responsible for total system operation from controllers to sensors, loading software. Set up trends, alarms and reports and works with customer IT personnel, etc. Calibrates systems requiring basic electronic test equipment, such as multi-meters, network terminals and/ or a laptop computer
• Performs mid-level static (stand-alone) commissioning of software programming
• Performs site-specific training for owner/operator on the total system
• Responsible for set up of operator workstations with all associated software
• Responsible for performing job database backups on a daily basis or as advised
• Assists with project turnover to the Service Department
• Maintain a daily log of pertinent job related activities
• Adheres to safety standards. High degree of regard to employee and subcontractor safety.
• Mentors and develops Field Engineers on all field tools and technology. Serves as technical resource. May assist sales in development of cost estimate on semi-complex

Required Qualifications

• High school diploma or GED
• 3+ years’ experience in the HVAC Controls Industry or similar low voltage systems.
• Valid Driver’s License
• Ability to travel in excess of 50% of typical workweek in the local service area.
• Ability to work overtime, occasional weekends and occasional overnight travel.
• Participate in a rotating on-call schedule.

Preferred Qualifications

• Ability to communicate and resolve problems effectively. Excellent time management, attention to detail, and follow-through.
• Bachelor’s degree in Construction, Civil, Mechanical, Electrical Engineering, Construction Management, Electronics, or IT.
• Field experience and an understanding of the installation and operation of Automated Logic Controls and ability to understand/navigate third party control systems and integrations.
• Some experience with Automated Logic to include: WebCtrl, SiteBuilder, ViewBuilder, LogicBuilder, InterOp 3.02, Alert, Draw, EDB, Eikon, and Supervision.
• Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.

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