CX Practitioner - Continuous Improvement

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• Summary
  Leads team of intermediate to experienced quality professionals, setting objectives and guiding others on the execution and approach for achievement by using Carrier Excellence/Continuous Improvement tools resulting in improved operational results. Responsible for moderate to significant improvements to processes, systems and products to enhance quality performance.
  
  Job Description

  • Manages all levels of professional level Carrier Excellence employees focused on reengineering initiatives that utilize lean, continuous improvement, project management, and business integration skill sets.
  • Directs employees to apply Carrier Excellence tools and methodologies in business and manufacturing environments to drive best in class processes while working to become a recognized Carrier Excellence Practitioner/Carrier Excellence Master.
  • Ensures that best practices related to quality control procedures are used to effectively evaluate an organization's products.
  • Leads Carrier Excellence Site Assessments for small sites to enable Carrier Excellence site and cell certifications.
  • Analyzes monthly Carrier Excellence Performance Metrics to ensure that organization objectives in the areas of cost, efficiency, and quality are met.
  • Directs employees to demonstrate proper application and interpretation of the Carrier Excellence criteria in order to gain certification as an Carrier Excellence Silver/Gold assessor.
  • Provides highly specialized expertise and content for Carrier Excellence training materials to ensure a successful Carrier Excellence Certification Program.

  Minimum Requirements
  Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one work area.
  Has broad knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.
  University Degree or equivalent experience and a minimum of 5 years prior relevant experience
  OR
  Advanced Degree in a related field and a minimum of 3 years experience

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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