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Product Life Cycle Solutions Engineer
CAN01: Carrier-Syracuse, 6304 Carrier Parkway, East Syracuse, NY, 13057 USA
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
Position Summary
The Product Life Cycle Solutions Engineer manages the technical assessment and engineering continuity of legacy, obsolete, and No Longer Available (NLA) service parts across major HVAC product lines. This role serves as the premier technical authority responsible for ensuring the continued support of installed equipment well beyond its original productionlifeoften spanning 20 to 30+ years. The engineer collaborates closely with Product Management, Strategic Sourcing, Quality, and Manufacturing to evaluate technical risks, define service strategies, and implement creative engineering substitutions thateliminatebackorders and prevent customer downtime.
Key Responsibilities
Lifecycle & Obsolescence Management:Own the technical assessment of legacy and NLA service parts. Evaluate lifecycle statuses (active, depleting, obsolete, superseded) and execute technical end-of-life or service continuation strategies based on demand, feasibility, and cost constraints.
Engineering Solutions & Reverse Engineering:Develop andvalidateservice-only engineering solutions, including form-fit-function validation of alternate parts,componentmodifications, and reverse-engineered replacements for unsupported designs. Define service equivalents and complex supersession logic.
Supplier & Sourcing Collaboration:Partner closely with Strategic Sourcing toidentify, evaluate, and qualify alternate suppliers. Resolve supplier discontinuations, tooling losses, and capacity constraints by providing engineering input on vendor feasibility and low-volume manufacturing capabilities.
Service Parts Enablement & Data Integrity:Create,validate, andmaintainService Bills of Materials (BOMs), retrofit kits, and parts catalog structures. Ensure flawless alignment of technical data across enterprise ERP (SAP), PLM (Windchill), and aftermarket service platforms.
Operational Excellence & Rapid Recovery:Drive recovery solutions for difficult-to-source legacy partsutilizinglow-volume manufacturing methods (CNC, sheet metal, castings) to resolve complex disruptions and minimize backorders in high-ambiguity scenarios.
Customer & Stakeholder Interface:Act as the technical escalation point for complex field issues. Maintain frequent contact with key customers and field teams with a high degree of tact, preparing diagnostic and engineering reports for the senior leadership team to address design or system-related problems.
Work Schedule
Shift:First Shift
Hours:Monday through Friday
Location:100% On-site (Syracuse, NY)
MinimumRequirements
Bachelor’s Degree in Mechanical Engineering, Industrial Engineering,or engineeringdiscipline.
Minimum of 7 years of prior relevant experience in HVAC systems, service parts, aftermarket engineering, or product lifecycle management;ORan AdvancedEngineeringDegree with a minimum of 5 years of experience.
3+yearshands-onproficiencyworking with complex product structures, BOM hierarchies, and enterprise ERP/PLM software environments (e.g., SAP, Windchill).
Preferred Qualifications
Strong grasp of alternatecomponentsourcing, supplier transition pathways, and service-specific validation setups (such as deviations or PPAP-lite approvals).
Prior experienceoperatingsuccessfully within low-demand, high-complexity manufacturing or engineering environments.
Demonstrated background balancing speed, technical rigor, and risk management when making product decisions under low-data or high-ambiguity scenarios.
Substantial knowledge of large-scale industrial organizational structures, cross-functional program execution, and field diagnostic communications.
Pay Range
The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirements.Benefits
Employees are eligible for benefits, including:
Health Care Benefits: Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 10 July 2026Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.
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