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Sales Operations Manager
シャーロット, ノースカロライナ州
The frontline of the Carrier organization, our dynamic sales teams help our customers achieve their goals with our robust portfolio of best-in-class products and services. From developing and nurturing relationships with our partners to providing critical feedback to enhance our solutions, our sales organization is growing to take Carrier to the next level.
Success Profile
What makes a successful member of the Carrier sales team? Check out some of the key competencies we are looking for and see if you have the right mix.
- Balanced
- Mediator
- Proactive
- Problem-Solver
- Relationship expertise
- Technologically savvy
Job Details
Country:
United States of AmericaLocation:
CAN05: CCS-Charlotte, NC 5900 Northwoods Business Pkwy, Charlotte, NC, 28269 USAAt Carrier we make modern life possible by delivering groundbreaking systems and services that help buildings, homes and the cold chain become more healthy, safe, sustainable, and intelligent. Our global team of dedicated employees continues to set industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in HVAC and refrigeration.
We are seeking an experienced Sales Operations professional with deep knowledge and highly developed technical expertise. Identifies opportunities for sales process standardization. Responsible for making significant improvements to processes to enhance and standardize sales processes.
Key Responsibilities
Assist in defining GTM sales organization structure and customer coverage
Responsible for sale analytics, including but not limited to monthly standardized management reporting packages, on KPIs and other metrics needed by the business
Work with the business to develop, deploy, and increase adoption of sales tools using a digital platform by working with local business leaders and digital technology groups
Work across business units to develop and implement standard/shared sales processes and KPI's where applicable. Create/Manage dashboards to drive sales force effectiveness, pricing/revenue management, order growth, and margin improvement.
Work to refine sales enablement requirements alongside HR: onboarding, training/development, talent assessments, sales assets, rewards, and recognition
Help drive the sales operating cadence by working with sales leadership to improve overall sales commercial rigor, effectiveness, and discipline
Skills to influence up (Business/Sales Leaders) to gain support on sales/sale ops programs
Collaborate with other functions to set in motion enablers for the sales organization
Required Qualifications
Bachelor’s Degree
3+ years of Salesforce experience creating dashboards to drive sales force effectiveness, pricing/revenue management
Preferred Qualifications
Master’s Degree, preferably in Business or Data/Analytics
Experience with Windows application and Microsoft Office programs, especially Excel
Demonstrated knowledge of Salesforce, administrator level experience a plus
Experience in change management
Strong organizational and interpersonal skills
RSRCAR
#LI-Hybrid
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Culture
- At Carrier, we work hard to build a culture where all employees are valued and everyone feels included.
- As a global company we seek to recruit, develop and promote our employees around the world valuing cultural differences, varied perspectives, background and experiences. We believe diversity and inclusion is a source of innovation.
- We contribute to the communities where we live and do business by actively partnering with community and philanthropic organizations locally and nationally. We believe in “doing the right thing” and are a respected member of the communities in which we operate.
Benefits
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Professional Development & Employee Scholar Programs
Learning never ends at Carrier. Whether at our company or at a Carrier-approved educational institute – we want you to be engaged in lifelong learning.
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Flexible Work Arrangements
8-5pm isn’t for everyone. Carrier offers flexible work hours for eligible employees to help manage your work-life balance.
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Retirement Savings Plan
We want Carrier employees to have tools available to prepare for retirement.
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Employee Referral Program & Monetary Awards/Recognition
You know our culture and what it takes to work at Carrier – we want to reward you for helping identify top talent. As part of our culture, we also want to reward and recognize our colleagues for their excellent efforts and contributions.
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Parental Leave
We offer two leave benefits for new parents – moms and dads – Birth & Adoption Leave and Parental Leave.
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Time Off and Additional Vacation Options
New employee receive (15) vacation days per year which increases over time at the company. Plus the option to purchase an additional (5) days through our Carrier Choice program.
