Sr Tech, Prod&Tech Svc

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• Works under general supervision to provide product and technical support.
• Responds to basic customer inquiries related to installation, modification, upgrade, maintenance and repair of the company products or equipment purchased.
• Assists with conducting technical training and product briefing with customers, vendors and company representatives.
• Assists with drafting technical documentation to improve the level of on-site maintenance and timely processing of product fault.
• Coordinates technical service activities between customers, customer service representatives, sales representatives and field staff.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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