Master Field Service Technician

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Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Automated Logic is a total energy solutions provider. For more than 30 years, we have been dedicated to designing easy-to-use building automation systems that provide the highest possible energy efficiency, while ensuring occupant comfort.  Through our global team of company branches and independently-owned dealers, we offer industry-leading technology with local, on-the-ground service that is hard to beat.

If you are looking for a role that combines your technical skills and passion for customers, then we have a great opportunity for you.  We are seeking a results oriented, customer focused field technician to contribute to our continued legacy of innovation. 

About this role

Under minimal supervision, conducts preventive maintenance, repair, installation, commissioning and troubleshooting of very complex building systems. Recognized as a technical leader, coach and mentor in the local office. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Provides consultant level services for the customer related to building automation systems and ensures ultimate customer satisfaction levels with assigned customers. With a high level of complete technical competence, mentors lesser experienced team members.

Key Responsibilities

• Performs on-site field service directly to customers regarding installing, updating, operating, maintaining, repairing and removing of equipment to meet customer requirements.
• Installs, tests, services and repairs complex equipment to conform with company operating specifications and customer requirements.
• Performs on-site preventative maintenance, routine repair, and calibration after installation.
• Conducts and/or oversees equipment inspection and repair activities on a regular basis to ensure proper functioning.
• Conducts and/or oversees the maintenance and analysis of equipment logs to determine equipment repair needs and required repair methods.

Required Qualifications

• High School Diploma or GED
• Willingness to travel in excess of 50% of typical work week, mostly local travel and seldom overnight hotel stays
• Must be able to Possess and maintain valid and current Driver’s License and be insurable by our company’s insurance carrier
• Capable of climbing ladders or using other lift equipment in excess of 8 feet above grade, and capable of lifting items up to 50lbs

Preferred Qualifications

• Bachelor’s degree in Construction, Civil, Mechanical, Electrical Engineering, Construction Management, Electronics, or IT.
• Field experience and a complete understanding of the installation and operation of Automated Logic Controls and knowledge and understanding of third party control systems and integrations.
• Experience with Automated Logic and Phoenix software to include: WebCtrl, SiteBuilder, ViewBuilder, LogicBuilder, InterOp 3.02, Alert, Draw, EDB, Eikon, Supervision, and Accel Works.

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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