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Quality Manager
LOC5004: Plant D, Carretera a Villa de García Km. 3.0 , Santa Catarina, NLE, 66350, Mexico
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancementsin climate solutions such astemperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.comor follow Carrier on social media at @Carrier.
About the role
Owns the execution of key elements of Quality Engineering operational plans. May lead a team of primarily experienced Quality Compliance professionals or a team responsible for Quality Engineering for an organization of small size or scope. Sets tactical and operational plans for the achievement of short to medium-term goals for the development, modification, application, and maintenance of quality evaluation, control systems, and protocols. Provides guidance on the implementation of corrective actions for design problems for internally produced products and processes.
Key Responsibilities
- Define and execute Quality Engineering operational plans to reduce nonconformities and maintain quality standards.
- Lead investigations and corrective actions for customer quality issues.
- Develop and implement testing, inspection methods, and quality technologies to ensure product and process reliability.
- Drive risk management activities using APQP/PPAP core tools, including:
- PFMEA
- MSA
- Process Flow Diagrams
- Control Plans
- Lead escape management, root cause analysis, and corrective/preventive actions.
- Oversee process change management, work transfers, and PPAP approvals.
- Manage quality performance across two Monterrey sites.
Requirements
Requirements
- Bachelor's degree in Engineering; Master's degree preferred.
- 7+ years of experience in Quality Engineering, Quality Management, or Manufacturing Quality.
- Strong experience in Supplier Quality and Process Quality.
- Proven experience leading quality initiatives in manufacturing environments.
- Lean Six Sigma Black Belt certification preferred.
- Strong customer-focused mindset with experience addressing customer quality concerns and driving corrective actions.
- Experience in HVAC and/or Automotive industries.
- Advanced knowledge of Quality Management Systems (QMS) and quality standards.
- Working knowledge of ISO standards (ISO 9001, IATF 16949 or equivalent).
- Strong understanding and hands-on experience with:
- APQP
- PPAP
- PFMEA
- MSA
- Control Plans
- Process Flow Diagrams
- Experience leading root cause analysis and corrective/preventive actions (8D, 5 Whys, Fishbone, CAPA).
- Knowledge of process transfer, change management, and production validation activities.
- Experience with escape management and risk assessment methodologies.
- Proficient in GD&T (Geometric Dimensioning & Tolerancing).
- Experience in electronic manufacturing and/or electronic products preferred.
- Experience managing quality performance across multiple sites is highly desirable.
- Advanced English proficiency.
- Valid U.S. Visa and ability to travel as required.
- Availability to support operations across two manufacturing sites in Monterrey, Mexico.
Benefits
We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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