Technical Support Engineer (Plans and Spec)

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the centre of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Job Summary

Develop and secure Carrier product specifications (Chiller or VRF/LRC) through early engagement with consultants, developers and key project stakeholders to maximize project conversion and market share.

Key Responsibilities

Consultant Coverage

• Develop relationships with M&E consultants, design institutes and project design teams.
• Promote Carrier technologies and solutions through technical presentations and seminars.
• Establish Carrier as a preferred specification brand.

Project Identification

• Track projects from Concept and Design stages.
• Identify opportunities before tender phase.
• Build and maintain project visibility and market intelligence.

Technical Support

• Provide technical support and product selection guidance.
• Assist consultants in system optimization and equipment selection.
• Support preparation of technical submissions and compliance documents.

Specification Management

• Secure Carrier inclusion in project specifications.
• Monitor specification status and competitor positioning.
• Coordinate transition of specified projects to sales pursuit stage.

Market Development

• Organize technical seminars and consultant workshops.
• Support marketing initiatives and technical promotion activities.
• Maintain consultant database and engagement plans.

Qualifications

Education

• Bachelor's Degree in HVAC or related discipline.

Experience

• Minimum 3 years experience in HVAC design, consulting, application engineering or technical sales.

Skills

• Strong technical knowledge of chilled water systems and HVAC applications.
• Presentation and influencing skills.
• Relationship-building capability.
• Good English communication skills.

Key Performance Indicators

• Specification Value Secured
• Number of Qualified Opportunities Generated
• Consultant Coverage
• Specification-to-Order Conversion Rate
• Number of Technical Seminars Delivered
• Project Intelligence Quality

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• Make yourself a priority with flexible schedules, parental leave
• Drive forward your career through professional development opportunities
• Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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