Continuous Improvement Manager - ISO

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About this role:

The Continuous Improvement Manager / ISO owns the site's management system and continuous-improvement governance, ensuring certification readiness and driving systematic improvement. This role manages the ISO program end-to-end documentation, internal audits, corrective actions and management reviews.

Key Responsibilities:

• Owns the site management system (ISO 9001, and ISO 14001/45001 as applicable) and certification readiness.
• Manages the internal audit program, external audits and certification bodies.
• Governs documentation control, procedures, records and process maps.
• Leads corrective and preventive action (CAPA) programs and closure effectiveness.
• Prepares and facilitates management reviews with site leadership.
• Drives continuous-improvement governance, KPIs and the improvement pipeline.
• Trains and coaches teams on the management system and improvement methods.
• Ensures readiness for customer and regulatory audits.

Required Qualifications:

• Bachelor's degree
• 5+ years of quality, management-system or continuous-improvement experience, including leading others.
• 2+ years of experience owning an ISO 9001 management system, including certification and audits.

Preferred Qualifications:

• Bachelor's degree in Engineering, Quality, Business or a related field.
• Strong command of internal audit programs, CAPA and document control.
• Experience facilitating management reviews and driving improvement governance.
• Ability to train, coach and influence teams across the organization.
• Strong analytical and structured problem-solving skills (8D, A3, root-cause analysis).
• ISO 9001 Lead Auditor certification (ISO 14001/45001 a plus).
• Six Sigma Black Belt certification.
• Experience preparing a site for initial certification.

Pay Range

The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3  days from Job Posting Date: 25 September 2026

Job Applicant's Privacy Notice

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.