IT Technician

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Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Det-Tronics is a $150M technologically innovative, projects-based global P&L protecting customers in many challenging environments with high end flame and gas detection products and systems. Det-Tronics has a global footprint with manufacturing sites in the U.S. and sales presence in all key geographies.

Key Responsibilities:

• Work on Preventive maintenance activities
• Installation of Software updates / Patches on Shop Floor Machines
• Ability to troubleshoot and fix hardware devices, Production PC operating system issues, production software applications, and help with network related issues. Must be able to distinguish troubleshooting between a hardware or software issue.
• Document items worked and issues resolved and open items to enable root cause analysis and Preventive actions.
• Assist with troubleshooting efforts impacting manufacturing until root-cause is identified.
• Ability to prioritize and balance the demands based on priority.
• Ability to adjust and adapt to changes in a fast-paced environment.
• Reporting to Det-Tronics IT Leader

Required Qualifications:

• High School diploma or GED
• 3+ years of experience supporting manufacturing information technology in a Manufacturing environment.

Preferred Qualifications:

• Clear knowledge and understanding of network topology LAN, WAN and Wireless Technologies
• Good oral and written communication skills when interacting with factory personnel and ability to articulate manufacturing issues to escalate support issues.
• Highly motivated with the ability to complete work on time without supervision.
• Previous manufacturing environment experience troubleshooting and implementing barcode scanning technology (1D and 2D), manufacturing label print technology from various vendors (Zebra, Intermec, Thermal Printers).
• Knowledge and understanding of MS Access DB (Very important)
• Knowledge and understanding how databases work with Microsoft SQL 2012, 2014, 2016, 2019.
• Knowledge and understanding how Windows Server 2012, 2016 and 2019 operate.

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RSRCAR

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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