Technical Account Manager

Country:

Location:

Build a career with confidence!

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. 

The role

The Technical Account Manager drives business growth by delivering innovative technical solutions and support to our customers, strengthening relationships, and expanding market presence. This role combines technical expertise with strategic collaboration to address customer needs and objectives effectively.

This role emphasizes a deep understanding of HVAC systems and their applications, enabling you to become a key resource for both customers and internal teams. By focusing on technical solutions and strategic support, you will directly contribute to achieving business growth and customer success.. 

Key responsibilities

We are looking for a Technical Account Manager with the ability to provide an excellent experience to our clients in the field.

Therefore, you will have; 

• Identify and scope opportunities for OEM and general HVAC projects, working closely with customers to develop tailored solutions that align with their operational goals.
• Serve as a trusted technical advisor to end customers, ensuring their challenges are met with practical and efficient solutions.
• Support business units across the region by providing advanced technical assistance, sharing insights on emerging market strategies, and introducing new product offerings.
• Facilitate seamless communication between technical teams and clients, ensuring alignment on project specifications and deliverables.
• Collaborate with cross-functional teams to drive organic growth and capitalize on new opportunities through technical innovation and excellence.

Requirements:

As a minimum you must have: 

• HVAC Trade Qualification and hands on experience in the HVAC industry
• Demonstrated expertise in aftermarket parts/repair sales, with a track record of success. 
• Strong written, verbal, and presentation skills, enabling you to build strong relationships with internal and external customers effectively. 
• Ability to cross-sell and upsell within your base of customers, demonstrating excellent sales and negotiation skills. 
• Proven ability to identify opportunities for proactive selling of preventative repair/upgrade packages. 
• Proficiency in utilising Microsoft-based computer software in a technical environment. 
• Self-motivated with excellent multitasking skills, able to manage multiple projects and responsibilities simultaneously.  

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice