Quality Engineering Senior Manager

About Carrier

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the Role

Carrier is seeking a candidate to develop and deploy global quality policies, procedures, and training, driving cultural transformation and continuous improvement through quality tools and systems. This role requires a strong understanding of key performance metrics and the ability to utilize programs that support customer and stakeholder objectives.

Key Responsibilities

• Champion a customer-first culture by ensuring the voice of the customer is embedded across manufacturing, quality, and product design.

• Establish and drive performance metrics through clear policies, procedures, and standard work.

• Develop and deliver quality training for site, regional, and global audiences.

• Own the end-to-end quality training portfolio, from content development through global deployment.

• Coach and mentor teams as needed to support Carrier’s Quality strategy and objectives.

• Support tactical quality initiatives, including PFMEA, Quality Clinics, QMS Assessments, Process Certification, and comprehensive product and process audits.

• Develop quality policies aligned with leadership goals and business objectives.

• Coordinate policy deployment across Engineering, EH&S, and Operations.

• Build and sustain strong partnerships with internal stakeholders, including Engineering, Supply Chain, Operations, Aftermarket, Regional Quality, and Product Management, to ensure alignment and execution.

• Provide direct support for critical business needs as required.

Required Qualifications

• Bachelor’s degree in manufacturing, engineering, or related discipline, or equivalent experience.

• Carrier Excellence Associate certification or demonstrated Lean Manufacturing experience.

• Six Sigma Black Belt preferred.

• Minimum of 5 years of experience in Process Engineering, Operations, or Quality Management within a manufacturing environment.

• Minimum of 5 years of hands-on experience in quality management, manufacturing, or engineering, applying quality tools such as APQP, PFMEA, Control Plans, SPC, MSA, and RCA.

• Proven success applying structured problem-solving methodologies (e.g., 8D, RCA, A3) with measurable results.

• Ability to deliver effective training to audiences ranging from site-level teams to global stakeholders.

• Strong interpersonal, communication, and presentation skills.

• High proficiency in Microsoft Word, Excel, PowerPoint, and Teams.

• Excellent written and verbal communication skills in English.

• Willingness to travel approximately 30–40%

Our commitment to you 
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. 

Join us and make a difference. 
Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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