Senior Manager, Sales Account Management

About Carrier

Carrier is a global leader in intelligent climate and energy solutions, committed to creating healthier, safer, and more sustainable environments. With a legacy of innovation and a world-class, diverse workforce, we continue to lead by keeping customers at the center of everything we do. Our performance-driven culture fuels long-term value creation through strategic investments and bold growth initiatives.

The Role

Senior Account Management professional with significant experience. Implements account management strategies. Communicates with and influences internal and external customers and sales leaders regarding sales proposals and strategies. Improves account management policies and processes by implementing innovative solutions.

Role Responsibilities:

• Market Mapping: Identify and analyze market opportunities for data center cooling solutions in the region, focusing on customer needs and industry trends.   

• Customer Engagement: Foster relationships with key stakeholders, including colocation providers, hyperscalers, and enterprise accounts, to understand their requirements and tailor solutions accordingly.

• Account Management: Manage existing customer accounts, ensuring high levels of satisfaction and retention while driving new business opportunities.

• Bidding Process: Lead pre-bid activities, develop competitive proposals, and participate in tender submissions to secure new contracts.

• Negotiation and Closure: Negotiate terms and conditions with customers to finalize agreements and achieve revenue targets.    

• Cross-Functional Collaboration: Work closely with internal teams, including engineering, operations, and regional Centers of Excellence (CoEs), to align strategies and support customer needs effectively.

• Sales Strategy: Develop and implement effective sales strategies to achieve business goals and enhance market presence.

Minimum Requirements:

• Minimum of 7 to 10 years of experience in sales and marketing of data center solutions and products.

• Excellent leadership and team management skills.

• Proven track record in managing accounts at a country level, particularly within the data center industry.

Skills:

• Strong analytical and problem-solving abilities.

• Excellent communication and interpersonal skills to engage with diverse stakeholders.

• Proficiency in negotiation and closing sales effectively.

• Ability to work independently as an individual contributor while collaborating with cross-functional teams

Preferred Attributes:

• Familiarity with data center cooling technologies and solutions.

• Understanding of the market and business landscape.

• Experience in working with plan and specification teams.

• You are eager to have a high degree of ownership, directly framing and influencing strategic decisions.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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