CX Practitioner (Opex Leader)

Build a career with confidence
Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world‑class, diverse workforce that puts the customer at the center of everything we do.

About the role
As a CX Practitioner (Operational Excellence Leader), you will play a critical role in driving the plant’s productivity and operational performance. This position leads the deployment of Operational Excellence strategies, ensuring continuous improvement, process standardization, and efficiency across manufacturing operations. Your work will directly impact cost, quality, delivery, and employee engagement while supporting Carrier’s commitment to operational excellence.

Key Responsibilities

• As a CX Practitioner (Operational Excellence Leader), you’ll be responsible for:

• Leading and deploying the Operational Excellence (Opex) strategy across the plant.

• Managing the productivity and continuous improvement project portfolio, ensuring delivery of targets, ROI, and timelines.

• Leading, coaching, and developing the Industrial Engineering team.

• Identifying and implementing opportunities to improve manufacturing efficiency, including OEE and labor productivity.

• Driving process standardization and sustaining continuous improvement systems through Lean methodologies.

Requirements
We are looking for people who are results‑driven, analytical, and strong leaders with a passion for continuous improvement. If this is you, get in touch.
As a minimum you must have:

• Bachelor’s degree in Industrial Engineering or a related field.

• 5+ years of experience in a manufacturing environment.

• 2–3 years of experience leading productivity or continuous improvement projects.

• Strong knowledge of Lean Manufacturing tools (VSM, Root Cause Analysis, 5 Whys, Ishikawa).

• Experience managing projects with measurable outcomes (productivity, efficiency, cost savings).

Although not necessary, it would be nice if you have:

• Lean Manufacturing or Six Sigma certification (Green Belt or Black Belt).

• Experience leading or developing Industrial Engineering teams.

• Strong data analysis skills and experience using operational performance metrics (OEE, labor efficiency).

Benefits
We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

Have peace of mind and body with our health insurance.
Drive forward your career through professional development opportunities.

Our commitment to you
Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best‑in‑class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.

This is The Carrier Way.

Join us and make a difference.
Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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