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Service Director Nordics
Arods Industrivag 32, 422 43 Hisings Backa
Why Carrier?
Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies.
We offer an evolving range of industry-leading services and solutions aimed to create healthier homes, buildings, and shipping environments to reduce environmental impact. We recognize diversity and inclusion as the engine to growth and innovation, and continue to lead because we have an exceptional
workforce that puts the client at the centre of everything.
Your Role
Drive Growth. Lead a High‑Performance Team. Shape the Future.
Are you a strategic, customer‑focused sales leader ready to make a real impact?
Do you thrive on building strong relationships, developing winning strategies, and coaching a team to
success?
If yes — this is your opportunity to shine.
As our Service Director Nordics, you will lead a talented group of sales professionals and play a key role in accelerating our market growth.
Your key responsibilities will be the following
- creating & rolling out the Service strategy for Nordics to drive revenue growth
- across the different markets (Commercial & Residential HVAC)
- develop & maintain personal direct service customer relationships across the
- region.
- organize field service teams & work closely with the service parts & back-office
- team to deliver a high-quality performance to raise our customers satisfaction
- measured through NPS; initiate actions to meet & anticipate market
- requirements.
- deep market intelligence + prioritising within the different channels
Who we're looking for
- Experience: Several years of service experience, including extensive experience from a
- leadership role.
- Industry Knowledge: industry knowledge in HVAC in the Nordic
- countries
- Proven Track Record: Demonstrated success in achieving sales targets and driving
- business growth.
- Leadership Skills: Strong leadership and team management abilities.
- Communication Skills: Excellent verbal and written communication skills. Fluent
- in English + knowledge of Norwegian & Swedish
- Analytical Skills: Proficient in data analysis and sales forecasting.
- Strategic Thinking: Ability to develop and implement effective sales strategies.
- Customer-focused: Strong customer relationship management skills.
- Adaptability: Ability to thrive in a fast-paced, high performance dynamic
- environment.
- Travel: Travel around the Nordic countries and our European HQ
- Must have driving licence
What we offer
We offer a variety of flexible working arrangements and development opportunities for you to grow at Carrier. You will receive a competitive salary and additional benefits including the following.
- Company pension scheme
- Enhanced annual leave allowance
- Company contributed Share Incentive Plan
- Employee Assistance Programme
Our commitment to you
As an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and
inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.
The values that guide us are respect, integrity, inclusion, innovation, and excellence.
We’re excited for you to join us and make a difference.
Applications are reviewed on an ongoing basis, and the position may therefore be filled before the application deadline.
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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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