Inside Sales Specialist, US Remote

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Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

The Inside Sales Specialist will proactively reach out to potential customers, respond to inquiries, build relationships, and close sales deals across all product categories within the existing distribution platform. Success requires strong communication and negotiation skills, as well as the ability to work collaboratively with internal teams to achieve sales targets.

Key Responsibilities

• Execute on Replacement Components strategies to achieve annual sales growth targets of 15%

• Generate and qualify leads by completing outbound calls to prospective customers

• Respond to inbound inquiries by providing information about products and/or services

• Ensure customer satisfaction and repeat business by building and maintaining relationships with existing customers

• Develop and execute sales strategies and achieve sales targets in collaboration with the sales team

• Recommend products and/or services to effectively address identified customer needs

• Prepare and deliver sales presentations and demonstrations for potential customers

• Negotiate and close sales deals, ensuring favorable terms and conditions

• Ability to maintain accurate and up-to-date records of sales activities, customer interactions, and sales pipeline within a CRM system

Required Qualifications

• High School diploma or GED

• 3+ years of sales and/or product marketing experience

• 3+ years of customer service experience

Preferred Qualifications

• Bachelor’s degree

• HVAC or technical sales market and product knowledge

• Excellent problem solving and analytical skills

• Experience with contributing to cross-functional (i.e. marketing and customer support) teams, to ensure alignment and support for sales initiatives

• Experience with preparing and delivering sales presentations and demonstrations for potential customers

• Stay updated on product knowledge, industry trends, and competitor activities

• Sense of urgency, self-motivated, commitment, and sense of ownership

• Proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint) Salesforce CRM tools

RSRCAR

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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