Mgr, Digital Program Mgmt

Country:

China

Location:

LOC3460: 5F-16F, Building A, New Bund World Trade Center(1), No.4, Lane 255 Dongyu Rd, Pudong District, Shanghai, China

• Work with BU Leaders and BRM’s on successful program delivery for key programs within DSS COE
• Manage Budgeting, Resourcing, and Agile delivery metrics for all designated pod teams
• Support architecture review board, Support DevOps and deployment activities, and Manage Release Calendar coordination
• Managing the technical strategy and roadmap of the common Digital sales and service (DSS) solution for Carrier China

•  Managing the architecture design and developing of the DSS, including cloud infrastructure, backend application, mobile App and SAAS solutions to support different business model across Carrier China
  •    Managing the user interface design for DSS solutions to provide excellent user experience 
  •    Working together with Carrier HQ and regional DSS technical team to leverage existing technologies in Carrier to build efficient solution development standard and process
  •    Working closely with BU BRM team to understand specific technical and business requirements, and consolidating into the one Carrier technical platform strategy 
  •    
  •    Working with external partnership, customers and suppliers to build the integrated digital solution per business requirement 
  •    Responsible for data analysis strategy design, utilize advanced technology such as AI, ML and NLP to provide value added solution based on data collected 
  •    Work closely with Digital Technology professionals and Center of Excellence tower leads within the company to ensure alignment on solution, standards, resources, budget for project execution. 
  •    Work closely with external operators, vendors and internal teams to ensure DSS solution are delivered on-time with cost efficiency, which includes price negotiation, closely monitor the project status and coordinate the technical issues

  Required Qualifications

• Bachelor’s degree
• 5+ years of strong experience with program management of large and complex programs globally
• 5+ years of experience working with cross-functional teams including ERP, integration middleware etc.

• Preferred Qualifications

• Proven ability to lead virtual teams and deliver results in a diverse stakeholder environment
• Experience with Agile and SAFe development methodologies
• Experience with Salesforce or SaaS program delivery
• Excellent communication skills, and ability to rally team members around a common vision. Strong upward-influencing skills
• Executive presence and ability to influence senior leaders to drive change
• Strong analytical, strategic, and creative problem-solving skills
• Willingness to roll up your sleeves and do whatever is necessary
• Team player with a positive, collaborative work ethic
• Expert in China digital ecosystem technologies, capabilities and key players . Deep understanding of DSS technologies and solutions.
  •    Working experience in MNC who has DSS or digital section in China 
  •    Experience in the SAAS or other similar digital solution operation 
  •    Advanced understanding of business analysis techniques and processes.
  •    Excellent interpersonal, analytical as well as problem-solving skills. 
  •    Ability to work independently with minimal supervision.
  •    Comfortable with ambiguity and time spent outside of comfort zone acquiring new skills. Technically creative and open-minded. 
  •    Good project management skills. 
  •     Strong communication and negotiation skills, able to liaise independently with overseas counterparts and vendors.
  •    Proficiency in English & Chinese is a must.
  Education, Experience
  •    Master's degree in Information Systems, Information Technology, Computer Science or Software Engineering preferred.
  •    Minimum of 8 years of experience related to IT Management or other information technology solutions architecture role. 
  •    Proven track record in successfully designing and implementing DSS solutions in the manufacturing industry offering complex configurable products. 
  •    Good knowledge in DSS solution in China including wechat/wecom, eCommerce, service, CRM, etc, understand well about China digital ecosystem. Propose the best fit solution according to business requirements in China
• Demonstrated capability to work in cross functional leadership team. 
• Understand China data and cyber law, adequate knowledge in cyber security
• Proven experience in management of outsourced vendors during project
• implementation, system integration and support.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice