Technical Support Engineer

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Location:

Role: Technical Support Engineer

Location: Plymouth, UK

Contract type: Full time, permanent

About the role

Carrier Residential & Light Commercial (CRLE), now has an exciting opportunity for a confident, self-starting, engineer to join the technical team in Plymouth, Devon UK. The main goal for the role is to provide technical support for Toshiba branded range of Heat Pump products for our European customers including the UK.

We welcome applications from both experienced engineers and post graduate engineers with either an electrical, mechanical or communication background, who live within a commutable distance of Plymouth, Devon. The position would be well suited to engineers, who have an interest or wish to move into the HVAC industry and who are highly motivated to gain knowledge and experience within this expanding industry.

Responsibilities

• Supporting customers with the Installation and commissioning of heat pumps, including help on selection and commissioning of control devices (BMS).
• Providing pre and post sales technical support to our European and UK customers, covering all Heat pump products (VRF, LC Residential, Air 2 Water)
• Preparing and presenting technical product training to EMEA customers.
• Liaising with internal members as necessary to resolve technical issues.

Requirements

• Practical knowledge and expertise with air source heat pumps or the ability to demonstrate the capability to learn - (graduate engineer: electrical or mechanical degree)
• Ability to interpret and understand current & new legislation and testing documents.
• Ability to communicate at all levels.
• Confidence to work independently as well as part of a team.
• Good working knowledge and understanding of Microsoft office tools i.e. Outlook, Excel, PowerPoint & Word.
• Ability to travel both domestically and internationally.
• Valid UK driving license.

Benefits

• Competitive salary dependant on experience
• Internal training provided.
• 25 days holidays plus bank holidays, plus option to purchase additional days
• Company pension scheme
• Employee scholarship scheme
• Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources

About us

Carrier is a worldwide leader in the design and manufacture of energy-efficient air conditioning systems. Our products are supplied globally, with a range that encompasses VRF, Split Systems, Air source heat pumps, Air to Water Heat Pump (A2W) systems and controls.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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