Key Responsibilities

Area

Details

Supplier Catalog Enablement

• Support supplier onboarding and enablement into the SAP Ariba catalog environment, including supplier Ariba Network relationship setup and registration coordination.

• Manage catalog implementation projects across categories and regions for PunchOut and CIF / hosted catalogs.

• Coordinate with suppliers, category managers, procurement operations, AMS, IT, and master-data teams to resolve missing information and enable go-live readiness.

• Maintain implementation trackers, action logs, risks, dependencies, and escalation visibility.

Catalog Configuration, Administration & Issue Resolution

• Manage incoming supplier catalogs, catalog subscriptions, catalog content updates, approver assignment checks, and catalog administration activities.

• Investigate catalog data issues, connectivity defects, price/content mismatches, transaction failures, and catalog escalations.

• Coordinate corrective actions with suppliers, AMS, master data, Ariba support, and internal business owners.

• Document standard operating procedures, configuration decisions, and lessons learned for repeatable catalog enablement.

Testing, Deployment & Go-Live Support

• Define and execute catalog test scenarios, UAT plans, transaction validation, supplier connectivity checks, and go-live readiness validation.

• Coordinate test profiles, buyer / requester validation, issue tracking, defect closure, and deployment support.

• Support hypercare during launch and ensure operational handover to support teams after stabilization.

• Ensure catalog changes align with procurement channels, preferred supplier strategy, and business controls.

Catalog Adoption, Reporting & Governance

• Drive catalog utilization, preferred supplier adoption, and spend reallocation toward approved catalog suppliers.

• Track and report catalog adoption KPIs, productivity metrics, supplier performance, catalog utilization, and spend analytics.

• Support contract expiration tracking, supplier contract alignment, and coordination with category managers.

• Create user training materials, quick reference guides, supplier communications, and adoption campaigns.

Required Qualifications

·         Bachelor’s degree in Supply Chain, Business, Engineering, IT, or related discipline; equivalent practical experience may be considered.

·         4+ years of experience in procurement operations, SAP Ariba catalog enablement, supplier enablement, P2P, eProcurement, or catalog administration.

·         Practical understanding of SAP Ariba catalog processes, PunchOut, CIF / hosted catalogs, supplier onboarding, UAT, and catalog troubleshooting.

·         Experience coordinating suppliers, category managers, procurement operations, AMS, IT, and master-data stakeholders.

·         Strong Excel / reporting, issue-resolution, stakeholder management, documentation, and project-tracking skills.

Preferred Qualifications

·         Experience in a global procurement CoE or shared-services model supporting multi-region catalog deployment.

·         Knowledge of supplier master data, contract data, Ariba Network, Guided Buying, buying channels, and preferred supplier governance.

·         Exposure to catalog analytics, spend leakage reduction, compliance monitoring, and adoption dashboards.

·         Lean Six Sigma, SAP Ariba certification, project management, or Agile exposure preferred.

·         Ability to translate catalog gaps into process fixes, training interventions, and adoption improvement plans.

Success Measures / KPIs

·         Increased catalog utilization and preferred supplier adoption.

·         On-time catalog implementations with effective testing, go-live readiness, and hypercare completion.

·         Reduced catalog errors, escalations, non-catalog buying, and supplier transaction defects.

·         Improved visibility through adoption reporting, spend analytics, and implementation trackers.

·         Stronger alignment between catalog coverage, supplier strategy, contracts, and procurement channels.

Key Stakeholders

·         Procurement Operations and Global SCM CoE

·         Category Management and Regional Procurement teams

·         Digital / IT / SAP Ariba support teams

·         Supplier Enablement, Master Data, Contracts, and Suppliers

·         Business requesters and approvers across global regions

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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