Assistant Manager - PTP

Date Posted:

2021-10-18-07:00

Country:

India

Location:

Building No. 12C, Floor 9,10,11, Building No.12B,Stilit floor,Raheja Mindspace,Hitech City, Madhapur, Hyderabad, India

JOB DESCRIPTION

Company:                    Carrier Business Services

Position:                             Assistant Manager – PTP (M3)

Reporting to                Senior Manager

Company overview:

Few companies can change the world: We are one.

As a company driven by ideas, we rely on the ingenuity, diversity and commitment of our people to help us make cities greener, people more secure and travel more efficient. At Carrier, we do the big things that others cannot.

Don't Follow the Leader. Become One.

In a world of ever-changing technological developments, Carrier continues to lead the industry as our products and services go above and beyond to meet the needs of consumers around the world, furthering our global mission of building a better tomorrow. Carrier's Climate, Controls, & Security make modern life possible by delivering groundbreaking fire safety, security, building automation, heating, ventilating, air-conditioning and refrigeration systems and services that promote integrated, high-performance buildings that are safer, smarter and sustainable.

With over 55,000 employees, our organization is constantly growing as we seek out talented individuals who can commit to our primary duty to be our customer's first choice in technology.

Role objective:

Carrier Business Services (CBS) is an organization committed to be a valued leader and business partner delivering efficient, effective and agile services that drive results and enable growth for our customers.

CBS operates through four regional centers and one global center. The regional centers deliver services to meet the needs of the regions that they specifically support. The global center delivers global transactional processes as well as provides services to the other four regional centers. This operating model enables us to achieve more efficient, customer-focused delivery, with a higher level of consistency, flexibility, and scalability for our customers worldwide.

This role supports the Senior Manager to provides oversight for day-to-day operations team in Hyderabad.

Responsibilities:

• Support management in settling in new transitions, running day to day operations, including performance management, KPI reporting, personnel management (hiring, development), SOPs and SOX controls framework, incidents and losses, process improvement and communication
• Manage PTP teams with a span up to 15+ FTE.
• Manage Vendor Master, Vendor query, Payment/disbursements processes in compliance with control policies
• Responsible for invoice receipt to pay cycle - Ensure on time payment to vendors
• Forecasting for the month and Qtr.
• Monitoring of Purchase Orders on a regular basis with documentation.
• Coordinate with local resources and managers to improve operations, e.g., reporting, quality, training, Continual improvement, SOX controls guidelines.
• Act as an ongoing liaison to coordinate with PTP teams in other HUBS / BU’s to implement best practices.
• Drive teams to continuous process improvement
• Support other PTP Process teams as business demand requires
• Support quick and effective escalation and resolution of operational issues in the process
• Maintain up-to-date key and emergency contact lists for the location

Ethics and compliance:

• Ensure adherence to all Company Policies and Procedures
• Be fully conversant and compliant with all Environmental Health and Safety procedures
• Complete quarterly ethics module as advised by Ethics & Compliance Officer
• Fully comply with all Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Cardinal Rules, Risk Assessment Method Statement and Achieving Competitive Excellence

Success measures:

• Work in partnership with Senior Management to stabilize transitions and build a strong operations foundation
• Timely and accurate execution of the PTP strategies
• Capable of connecting business performance to financial numbers
• Employee morale and development
• Internal and external customer feedback (Customers, CBS Leadership, Business Segments)

Required knowledge & skills:

• 8+ years PTP, RTR experience with an impressive career progression.
• Excellent knowledge of all related processes within PTP and RTR
• Ability to work in a global, virtual and matrixed environment
• Experience of working and managing operations. 
• High competency in written and verbal communication
• Good analytical and interpersonal skills
• Good understanding of Controls framework
• Presentations and Structured working method
• Formal continuous improvement training preferable (e.g. Six Sigma) 
• Program and project management experience
• Bachelor’s degree minimum in area of accounting, finance, or general management

Shift timings

• Should be flexible to work in shifts based on business needs

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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