Program Manager

Country:

United States of America

Location:

CAN05: CCS-Charlotte, NC 5900 Northwoods Business Pkwy, Charlotte, NC, 28269 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, and refrigeration. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

The Program Manager for Applied and Light Commercial HVAC New Product Development is a key leadership role responsible for overseeing the execution of global and North American HVAC product development programs. Based in Charlotte, NC, this is a cross-functional, high-impact individual contributor position with significant responsibilities in planning, risk management, and communication across a broad array of stakeholders. This role requires deep technical expertise, strategic vision, and strong leadership skills to deliver successful product innovations.

This position requires 20% - 35% travel across North America, China, and Europe, ensuring the alignment of key global teams and stakeholders to achieve program objectives.

We value our people and offer an extensive benefits package, with financial rewards including health insurance, retirement savings plan, and also lifestyle support with flexible working and parental leave. Plus, we’ll support your growth with paid-for external training programs and courses.

Key Responsibilities

• Program Leadership & Vision: Define the vision and strategic direction for large-scale HVAC product development programs. Lead and inspire cross-functional teams to achieve program goals, ensuring alignment with business objectives and global priorities.
• Program Execution & Risk Management: Drive program execution from concept through delivery, managing resources, budgets, and timelines. Proactively identify, assess, and mitigate risks, ensuring programs stay on track.
• Stakeholder Communication & Influence: Engage regularly with key business and technical leaders at all levels of the organization. Provide transparent updates, champion program goals, and ensure consistent, effective communication across departments.
• Ownership & Accountability: Demonstrate a results-driven approach by taking full ownership of the program’s success. Hold teams accountable for achieving deliverables and meeting milestones while fostering a culture of accountability and continuous improvement.
• Strategic Planning & Organization: Develop and implement detailed operational plans, ensuring alignment of resources and activities across teams. Adjust plans to meet evolving priorities and optimize outcomes.
• Problem Solving & Innovation: Lead teams through complex challenges, leveraging creative problem-solving techniques to develop innovative solutions. Utilize systems thinking to understand relationships between factors affecting program success.
• Cross-Functional Collaboration: Foster collaboration across engineering, operations, marketing, and sales to ensure alignment of product strategy, development priorities, and customer requirements.

Basic Qualifications

• BA/BS degree in Engineering or Business with a minimum of 6 years of project/program management experience

or

• MA/MS degree in Engineering or Business with a minimum of 4 years of project/program management experience

Preferred Qualifications

• Program/Project Management: Lead cross-functional teams, drive collaboration, influence key stakeholders to achieve program objectives, and/or deliver results within defined timelines and budgets.
• Problem-Solving and Analytical Skills: Ability to handle complex and undefined problems, employing a systematic approach to identify root causes and implement innovative solutions.
• Communication Skills: Strong written and verbal communication skills. Ability to effectively communicate complex technical concepts and program updates to both technical and non-technical stakeholders.
• Business & Ethics Acumen: Demonstrate high standards of ethics, with a focus on integrity and sound decision-making in all business practices.
• Technical Expertise: Advanced understanding of HVAC systems, large-scale, multi-functional product development processes and programs in HVAC, engineering, or manufacturing, and the technologies driving innovation in the industry.
• Global Perspective: Experience working with international teams and managing global programs across multiple geographies.
• Decisiveness & Adaptability: Ability to act quickly and decisively in high-pressure situations, with flexibility to adapt to changing business needs and priorities.
• Results-Oriented: A relentless drive for achieving and exceeding business targets, ensuring programs contribute to the overall success of the business.

Additional information:

• This position doesn’t support immigration sponsorship

RSRCAR

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Pay Range:

$109,456 - $191,938 Annually

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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