Global Travel Manager

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Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

Carrier WHQ Operations Supply Chain in Florida is seeking a Global Travel Manager, who can lead the Carrier Global Travel Procurement Programs; to strategically achieve optimum savings; standardize programs with detailed oversight on compliance to policy and practices; a good grasp of data and financial analysis including credit card banking processes.

The Global Travel Manager may be required to travel 5 -10% for meetings or events.

This is a preferablyonsite role in Palm Beach Gardens, but we are open to a hybrid work model (4 days in the office and 1 day remote) for someone living close enough to come to our office in Palm Beach Gardens. We are also open to receiving resumes from out-of-state candidates interested in opportunities in Palm Beach Gardens.    

We value our people and offer an extensive benefits package, with financial rewards including health insurance, a retirement savings plan, and also lifestyle support with flexible working and parental leave. Plus, we’ll support your growth with paid-for external training programs and courses.

Key Responsibilities:

Category Procurement:

• Formulate comprehensive procurement strategies for various travel-related categories, i.e., airlines, hotels, ground transportation, and other travel services
• Conduct market research and analysis to identify potential suppliers and negotiate favorable terms and pricing
• Collaborate with stakeholders to identify specific travel-related needs and align procurement strategies with organizational objectives
• Ensure compliance with company policies, industry regulations, and ethical procurement practices

Contract Management:

• Oversee the contract signing process; ensure all necessary legal and commercial terms are clearly defined and agreed upon
• Monitor and evaluate supplier performance against established contract terms; address discrepancies or issues promptly.
• Collaborate with legal and finance teams to handle contract modifications, extensions, and terminations

Supplier Management:

• Establish a supplier evaluation framework to regularly assess the performance and capabilities of existing suppliers
• Identify opportunities for supplier development; work closely with suppliers to improve offerings and service levels
• Conduct supplier audits and evaluations to ensure compliance with quality standards, sustainability practices, and regulatory requirements

Internal Coordination:

• Facilitate effective communication and cooperation with the Travel Operations team to understand their requirements and align procurement strategies accordingly
• Collaborate with the Finance team to ensure budgetary adherence and cost optimization in the procurement process

People Management

• Manage a small team of travel experts

Basic Qualifications:

• Bachelor’s Degree
• 5+ years of experience in Supply Chain, Meetings, Events, and/or Corporate Travel
• 3+ years of experience in change management, or project management in supply chain, corporate travel, finance, digital systems or banking/treasury

Preferred Qualifications:

• Bachelor’s Degree – Supply Chain, Business Management, Finance, and/or Corporate Travel
• Experience in Travel Services procurement
• In-depth understanding of the intricacies of the industry
• Able to independently manage and execute end-to-end procurement projects, i.e., demand analysis, sourcing, negotiation, and contract management
• Knowledge of the latest trends and technologies in the travel or tourism industry
• Interest in leveraging innovative solutions to enhance procurement processes
• Analytical skills (data and financial analysis)
• Make data-driven decisions, by using procurement software and tools
• Negotiation, presentation and English communication(verbal/written) skills
• Build and maintain strong relationships with suppliers and internal stakeholders
• Detail-oriented and organized
• Capacity to handle multiple projects simultaneously and meet tight deadlines
• Work in a fast-paced, highly demanding environment

RSR-CAR

#LI-Hybrid #LI-onsite

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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