Depot Manager Phoenix

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Job Posting Title

HVAC Rentals Depot Manager

• Job Description

Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems, leading to safer, smarter, balanced, and high-performance buildings.

If you are looking for a role that combines your technical skills and passion for customers, then we have a great opportunity for you. We are seeking an experienced, motivated rentals depot manager for our Phoenix AZ location to plan and execute on innovative solutions for customers across a large demographic area.

Overall Responsibility:

This position is responsible for building a solutions-oriented team that can provide customers with the necessary service required to achieve monthly, quarterly and annual sales and profitability objectives.

Duties and Responsibilities:

OPERATIONS

Establishes, assigns, and adjusts work methods and procedures to meet schedules using knowledge of capacities and capabilities of depot personnel

Insures technician’s daily activities are scheduled

Performs regular depot audits to ensure quality equipment repair and testing. Communicate with

Technicians regarding improvements or areas of concern

Oversite and management to ensure timely and accurate depot purchasing, booking, invoicing, and collections process.

Financial responsibilities include collecting quotes from vendors for parts or repair options and communication with Regional Leadership concerning “Best Fix Options.”

Ensures budgeting guidelines are met; prioritizes expenditures to stay within budget.

Assist sales department in selection and application of proper equipment and accessories for complex rentals.

Provides technical support to the sales department, both at the depot and job site visits.

Engages directly with external customers and vendors when a conflict or issue occurs.

Coordinates with suppliers, contractors, engineers, and others concerning equipment operations or maintenance

Initiates measures to improve methods, equipment performance, and quality of work.

Inspects work in process to ensure its completion within allotted time limits and for acceptable quality standards

Conducts formal operations meetings regularly

Ensures fleet readiness, accessories, and spare parts inventories are at acceptable levels and that equipment fleet, accessories are accurate and up to date in the systems.

Reviews all written labor documents regularly.

Directs and guides the lead service techs to prioritize labor hours on a daily and weekly basis

SALES

Manage the sales function, ensuring strong customer relationships are established and maintained while also driving employees to achieve business goals

Promote team selling and expansion of existing relationships across divisions and/or geographic areas

Coordinate engineering and sales support activities to facilitate offering and supporting quality products and services

Develop an environment to create and sustain a highly engaged team

Review estimates to ensure accuracy and appropriate method to meet company and customer objectives

Assist employees in determining margins, identifying resources, and assessing future potential business; participate in selling to large/key accounts as needed

Network with areas, regions, and corporate headquarters to increase knowledge of offerings and creating opportunities for employees to do the same

Provide input for best practice work and encourage employees to incorporate new ideas into projects

Develop sales forecast and provide input to budget

Identify new market opportunities

Participate in the development of long-range sales planning and growth strategies

Education and Experience Requirements:

High School Diploma/GED required

BA/BS in business or technical field preferred.

5 – 10 years experience in an industrial environment with P&L responsibility preferred

Superior follow-up and follow-through skills

A valid driver’s license is required.

Some travel is required.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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