Operations Program Manager

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Role: Operations Program Manager
Location: Santa Catarina, Nuevo León
Full/ Part-time:Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

We are seeking an experienced Operations Program Manager to oversee and enhance our supply chain processes, ensuring the efficient delivery of products to our customers. The ideal candidate will have 5-10 years of experience in operations management, with a strong focus on supply chain logistics and program delivery. You will work cross-functionally to drive operational excellence and optimize our processes, improving customer satisfaction and overall business performance.

Key Responsibilities:

As an Operations Program Manager, you’ll be responsible for:

• Program Management: Lead and manage operations programs from initiation to completion, ensuring alignment with business objectives and timelines.

• Process Improvement:Identify opportunities for process enhancements and implement best practices to streamline operations and reduce costs.

• Cross-Functional Collaboration: Work closely with various teams, including procurement, production, logistics, and customer service, to ensure seamless delivery of products.

• Data Analysis:Utilize data analysis tools to monitor performance metrics, identify trends, and provide actionable insights to drive decision-making.

• Supplier Management: Develop and maintain relationships with suppliers, negotiating terms and ensuring compliance with service level agreements.

• Risk Management:Identify potential risks in the supply chain and develop mitigation strategies to minimize impact on operations and customer satisfaction.

• Project Tracking:Create and maintain project plans, timelines, and status reports, ensuring transparency and accountability across all stakeholders.

• Training and Development: Mentor and train team members on best practices in operations and supply chain

Requirements

We are looking for people who are communicative, analytical and problem-solving. If this is you, get in touch.

As a minimum you must have:

• Bachelor’s degree in Business, Supply Chain Management, or a related field; MBA or relevant certification is a plus.

• 5-10 years of experience in operations management, with a strong emphasis on supply chain and logistics.

• Proven track record of managing complex projects and delivering results on time and within budget.

• Strong analytical skills with experience in data-driven decision-making.

• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across teams.

• Proficiency in project management tools and supply chain software (e.g., SAP, Oracle).

• Strong problem-solving skills and a proactive approach to challenges.

• Advanced English (required)

• Ability to travel internationally

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• Have peace of mind and body with our health insurance

• Drive forward your career through professional development opportunities

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.


Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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