Account Manager

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Location:

• Provide overall direction for customers and their accounts, providing where relevant maintenance solutions, product roadmaps, lifecycle plans and other solutions as required.
• Provide day to day management of service staff and contractors in the areas of motivation, listening to people, providing feedback, recognizing strengths, and providing challenges. Creating a team with a culture of success and preferred place of employment.
• Forecasting and financial reporting where relevant.
• Ensure a commitment to quality. Provide a high level of technical support to Service Technicians and customers.
• Regularly visit sites, ensuring there are no ongoing issues, and maximize sales opportunities at each customer's sites.
• Ensure pre-job start checklists are completed for all jobs, personal protective equipment is used in accordance with procedures, and ensure safety rules are followed at all times.
• Liaise with Engineering Team, Managers, and Administrators regarding administration requirements.

• Support all initiatives implemented within the Business unit department.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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