SAP TM Architect

About the role

As a SAP TM Architect, you will be responsible for guiding and supporting SAP Transportation Management (TM) solutions within Carrier’s SAP core landscape, supporting template deployments for North American operations.

This role partners closely with the Digital Factory, Operations teams, and other Digital COEs to define, design, deploy, and sustain integrated SAP solutions. You will ensure alignment across Sales & Distribution, Materials Management, Logistics Execution, and Transportation Management, delivering scalable and sustainable solutions that support Carrier’s logistics and supply chain strategy.

Key Responsibilities

As a SAP TM Architect, you’ll be responsible for:

• Monitoring and resolving SAP TM-related incidents within agreed SLAs

• Performing root cause analysis for recurring issues and implementing permanent fixes

• Documenting resolutions and maintaining a knowledge base for common issues

• Supporting and maintaining existing SAP TM configurations aligned with business requirements

• Applying minor and major configuration changes to ensure operational continuity

• Validating and testing transport requests prior to production deployment

• Troubleshooting and maintaining interfaces between SAP TM and other SAP modules (EWM, SD, MM) and external systems

• Collaborating with technical teams to resolve IDoc, RFC, and API-related issues

• Monitoring system performance and optimizing TM processes for efficiency

• Ensuring timely execution of transportation planning and freight settlement jobs

• Providing functional support to end users for TM processes such as freight order creation, carrier selection, and charge calculation

• Conducting refresher training sessions and creating user guides for new functionalities

• Participating in change request analysis and providing impact assessments

• Supporting testing cycles including unit testing, integration testing, and UAT

• Ensuring adherence to organizational compliance standards and audit requirements

• Maintaining accurate documentation for configurations, processes, and support activities

• Identifying opportunities for process automation and system enhancements

• Supporting go-live and hypercare activities, troubleshooting in real time with operations teams

Requirements

We are looking for people who are highly experienced, analytical, and capable of designing and supporting complex SAP logistics and transportation solutions. If this is you, get in touch.

• Bachelor’s degree in Computer Science or a related field, or an equivalent combination of education and relevant experience

• 5+ years of experience working as an SAP LE / SD Consultant

• 5+ years of experience working as an SAP WM Consultant

• Hands-on experience leading multiple SAP implementation projects, with strong solution design and architecture capabilities

• Experience with full configuration and implementation of Sales & Distribution and Logistics Execution

• Strong functional knowledge in SAP MM / LE, including MRP, requisitions, purchase orders, inventory management, material valuation, inbound and outbound delivery processing, shipment processing, and shipment costing

• Experience with at least 3 full life cycle SAP implementations, including production support

• Strong understanding of logistics-based SAP modules including SD, MM, LE, and PP

• Experience in requirements gathering, master data management, customization, configuration, testing, and training

• Experience supporting manufacturing business processes such as MTS, MTO, and ETO models

• Hands-on functional support experience for SAP EWM / WM, including:

  • Outbound: wave management, transportation unit creation, pick/pack/ship

  • Inbound: receiving, quality inspection, putaway strategies

  • Production integration and staging to/from production supply areas (PSAs)

  • Batch management and inventory controls

• Experience supporting go-lives and hypercare phases

• Fluent English with strong written and verbal communication skills