Operations Supervisor

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Location:

Role: Operations Supervisor

Location: Walsall

Contract: Perm, full

SLD PUMPS & POWER is one of the UK's leading suppliers of pumps and generator rental equipment, providing the highest quality service 365 days a year 24/7 through 13 strategically located depots across the UK. SLD Pumps & Power is also a trading division of Carrier Rental Systems UK Ltd (Carrier Group). Being part of a global corporation gives customers the peace of mind that they are in the safest hands possible.

About the role

We are currently recruiting for Operations Supervisor who will be responsible for the day-to-day administration of the depot, including purchase orders and workshop support. Operations Supervisor will ensure Health & Safety compliance, efficient equipment maintenance, and a well-organized workforce.

As an Operations Supervisor, you will be responsible for:

• Overseeing the day-to-day operational needs of the depot.
• Coordinating, prioritizing, and resolving team issues efficiently.
• Optimizing manpower, time, equipment, and energy usage.
• Escalating critical issues that impact business operations.
• Managing the team in line with established programs and objectives.
• Handling quality issue management.
• Contacting customers, gathering feedback, and maintaining strong relationships.
• Responding to complaints and conducting satisfaction investigations to drive improvements.
• Leading on aspects of H&S by setting an example.
• Working closely with the Depot Manager to address issues promptly and promote open communication.
• Collaborating with the sales team and operational management.

Requirements

• Previous experience in managing a small team - ideally in Plant Hire industry
• Relevant Mechanical experience, ideally with pumps or generators
• Supervisory skills
• Excellent IT Skills (Word, Excel)
• Time Management
• Administration Skills
• UK driving license

​Benefits

• Salary based on candidate's experience
• Company Van
• Pension scheme
• 25 days of holidays + bank holidays
• Stable working hours
• Life insurance
• Paid sick leave

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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