Marketplace Content Manager (EMEA) – Spare Parts MarketplaceM/F

Location

Rueil-Malmaison or Franqueville-Saint-Pierre, France (flexible)

Carrier Corporation is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings.

About the role

We are looking for a Marketplace Content Manager to support the launch and expansion of our EMEA Spare Parts Marketplace.

This role is critical to ensure that all marketplace content (product, seller, and customer-facing) is accurate, compliant, high-quality, and optimized, supporting seamless B2B2B customer experience.

You will join a growing eCommerce team and play a key role in a strategic international project, working closely with teams across Europe and the US.

Key responsibilities

Marketplace Content Strategy & Governance

• Define and maintain marketplace content standards (product data, seller content, editorial content)

• Ensure consistency and alignment with business priorities and marketplace roadmap

• Act as the content expert within the marketplace ecosystem

Product Catalog & Data Quality

• Own catalog content quality (titles, descriptions, attributes, images, documents)

• Define mandatory vs optional product data requirements

• Monitor and improve catalog KPIs (completeness, consistency, accuracy)

• Ensure content readiness for marketplace launches and country rollouts

Seller Content & Onboarding

• Develop seller guidelines, templates, and best practices

• Support onboarding by reviewing and validating seller content

• Ensure compliance with brand, legal, and marketplace rules

Customer-Facing Content

• Manage marketplace pages (landing pages, categories, FAQs, policies)

• Ensure consistent tone of voice across all content

• Collaborate with marketing and web teams on campaigns and launches

SEO & Performance Optimization

• Apply SEO best practices to improve visibility and conversion

• Optimize content structure and tagging for search engines

• Use analytics and feedback to continuously improve performance

Project Contribution (Marketplace Rollout)

• Support the rollout of the marketplace across EMEA countries

• Contribute to onboarding new countries (phased launches every 2 months)

• Work closely with internal stakeholders and international teams

Profile & Requirements

Experience

• Experience in eCommerce, marketplace, or content management

• Experience in marketplace launch or management is a strong plus

• Experience in B2B environments is preferred

• Industry/spare parts experience is a plus

Skills

• Strong knowledge of:

  • Content management

  • Product catalogs & data quality

  • SEO (Search Engine Optimization)

• Experience with tools such as:

  • Marketplace platforms (e.g. Mirakl)

  • eCommerce platforms (e.g. Shopify)

  • CMS/PIM tools

Soft skills

• Strong communication and stakeholder management skills

• Ability to work in a multicultural and international environment

• Structured, detail-oriented, and solution-driven mindset

• Team player with a proactive attitude

Languages

• Fluent English is mandatory (daily use in an international environment)

What you will focus on in your first year

• Learn and master internal tools and marketplace ecosystem

• Actively contribute to the marketplace launch (starting September)

• Support progressive country onboarding across EMEA

• Build and optimize marketplace content from the ground up

Our commitment

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

 Join us and make a difference.

Apply Now!

Carrier est engagé dans l’égalité des chances et l’inclusion. Toutes les candidatures qualifiées seront examinées dans le respect de la réglementation et un accompagnement spécifique sera fourni à la prise de poste.

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