Senior Analyst - OTC Collections with Spanish

• Performs work related to collections and accounts receivable reporting in adherence to established policies, procedures and guidelines.

• Compiles, maintains and analyses collection reports and reconciliations to provide status reporting.

• Analyzes, processes and maintains credit & collection records. Monitors entries and control activities in order to maintain and manage information.

• Compares budget to actual and reports deviation to related stakeholders for further action.

• Prepares monthly, quarterly, and year-end financial reporting to ensure availability of information for various activities by relevant stakeholders.

• Spanish language is mandatory

Responsibilities

• Primarily responsible for contacting the customers to negotiate payments on overdue invoices

• Closing activities performance and active support of RTR and collection

• Investigating the overdue/disputed invoices

• Regular customer contacts (phone, email)

• Frequent cooperation with Cash Application, Credit Management team, Billing, Business Unit

• Other duties related to collection daily operations or required by TL

• Customer account reconciliation

• Auditing, reconciling and correcting rejected payments

• Dealing with Audit as per requirements

• Special projects – automatization, transitions, etc.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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