Sr Manager Quality Assurance

About the role

We are seeking a highly analytical and strategic Senior Manager Quality Assurance to drive global quality initiatives across our organization. In this role, you will play a key part in transforming how quality is measured, analyzed, and improved by leveraging data, automation, and continuous improvement methodologies.

You will work cross-functionally with Engineering, Operations, Supply Chain, and Quality teams to ensure alignment and execution of quality standards that directly impact customer satisfaction and business performance.

This is a high-impact individual contributor role where your ability to turn data into actionable insights will shape decision-making at a global level.

Key Responsibilities:

As a Senior Manager Quality Assurance, you’ll be responsible for:

• Developing and maintaining global quality dashboards, ensuring data accuracy and integrity

• Analyzing performance metrics to identify trends, risks, and improvement opportunities

• Defining and implementing KPIs, policies, and standard work to drive quality performance

• Leading continuous improvement initiatives using Lean and Six Sigma methodologies

• Supporting and implementing quality tools such as PFMEA, SPC, QMS assessments, and audits

• Collaborating with cross-functional teams (Engineering, Supply Chain, Operations) to ensure alignment and execution

• Driving a data-driven quality culture across regional and global teams

• Delivering training and guidance to strengthen quality capabilities across the organization

Requirements

We are looking for people who are analytical, proactive, and driven by continuous improvement. If this is you, get in touch.

As a minimum you must have:

• Bachelor’s degree in Engineering, Manufacturing, or related field

• 5+ years of experience in quality, manufacturing, or engineering environments

• Strong experience with quality tools (APQP, PFMEA, SPC, MSA, RCA, Control Plans)

• Proven experience in data analytics, including Power BI and advanced Excel

• Experience applying structured problem-solving methodologies (8D, A3, RCA)

• Advanced English communication skills (written and verbal)

Although not necessary, it would be nice if you have:

• Six Sigma Black Belt certification

• Experience with Minitab or statistical analysis tools

• Experience in global or multi-site environments

• Exposure to automation or data systems integration

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• Have peace of mind and body with our health insurance

• Drive forward your career through professional development opportunities

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice