Manager-Carrier Excellence

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Carrier is a global leader in intelligent climate and energy solutions. We are driving a more focused company that generates higher growth while providing sustainable end-to-end solutions for our customers. Our building automation, heating, ventilation, air conditioning and refrigeration systems and services promote integrated, high-performance buildings that are safer, smarter, and sustainable. The company employs approximately 53,000 with $20 billion in sales.

About this role:

The Business Practitioner Leader for Carrier Building Technologies (CBT) will be a highly effective leader with expertise in business process transformations and continuous improvements for CBT’s strategic initiatives. He or she will lead events and be a key member to ensure continuous improvement and lean applications/tools are utilized to benefit the business.  They will develop local capabilities to deliver visible business results, through a hands-on deployment, coaching and action-taking leadership style. This role reports into the CHVAC Commercial Business Process Leader and will involve strong stakeholder engagement with exposure at all levels of the Commercial organization and across different facilities for varying lengths of time.

Responsibilities:

• Discover and provide internal and external opportunities for the overall continuous improvement activities.
• Stimulate growth by leading focused Carrier Excellence/Six Sigma/Lean events to drive productivity gains.
• Lead the analysis of the current state to identify and prioritize opportunities for streamlined business processes.
• Drive projects and programs for the opportunities identified, ensure accountability to timelines, deliverables, and business outcomes.
• Lead complex cross-functional process improvement projects that require data and analytical skills.
• Implement, improve, and sustain adoption of foundational operational business processes.
• Deliver effective change management that engages and promotes employee relations across the CBT workforce.
• Implement Business Process projects that return a bottom-line value to the organization.
• Manage and communicate project status including milestones, risks, and action items to drive completion in a timely manner (on time, in budget) to stakeholders at all levels of the organization, including executive presentations.
• Work with teams to implement and drive good daily management and problem-solving processes; build appropriate standard work and weekly/monthly performance scorecards for enhanced visual management.
• Support additional improvement activities as assigned.

Required Qualifications:

• High School Diploma with 10+ years’ experience in equipment industries, field services, and software products.

Travel Requirement:

• Ability to travel (US, Canada) regularly (15+%).

Preferred Qualifications:

• Bachelors’ Degree
• 2+ years of experience managing improvement projects with proven business results.
• 5+ years of experience with Six Sigma, Lean or continuous improvement methodology
• 3+ years of business process experience, cross-functional team management
• Proven data and analytical skills
• Strong people skills and communication skills.
• Strong organizational and leadership skills
• Proven track record of seeing projects to completion

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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