Field Engineer

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role:

At Carrier’s Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

As a Field Engineer, you will be crucial to ALC’s business through the field commissioning of building automation systems created specifically for each individual customer. We are looking for a team member who is self-motivated, detail oriented, customer focused, and acts as a role model for other field engineers. You will work to solve complex problems, lead the training of less experienced Field Engineers, and serve as a contact in the field as a product and technical expert.

Key Responsibilities:

• Initiate, install, and optimize customer systems that utilize advanced Direct Digital Control technology.
• Mentor and develop less experienced Field Engineers on all field tools and technology.
• Serve as local contact for technical issues.
• Offer effective solutions for complex system issues.
• Provide turnkey project delivery on medium to large projects.
• Responsible for ensuring that systems operate properly, to include controls, sensors, and software.
• Load software, configure trends, alarms, and reports.
• Implement time management strategies to ensure customer satisfaction.
• Communicate and document the status and details of the project for the customer.
• Provide site-specific training to owners/operators on the complete system.

Required Qualifications:

• High school diploma or GED
• 1+ years of experience working in Building Automation, HVAC or the electrical field.
• Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.
• Valid and current Driver’s License and can be insurable by the company’s insurance.

Preferred Qualifications:

• Bachelor Degree, Associate Degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field.
• 8+ years of experience in Building Automation, HVAC controls, or related field.
• Proficient with advanced building automation software, such as WebCTRL, and installing building automation controls.
• Proficient in the operation and control of mechanical equipment and their control sequences.
• Expert with TCP/IP networks including wireless technology.
• Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.
• Ability to communicate technical information to a non-technical audience.
• Excellent communication skills as well as the ability to work well in a team environment.
• Proficient with Microsoft 365 applications.

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