Data Integrity Manager

About Carrier

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Summary

Manages Quality Assurance processes and / or projects as an individual contributor. Works to achieve objectives that have a major impact on the organizational quality goals. Uses expertise to provide input on processes, standards, and plans to continuously improve quality.

Job Description

Role Responsibilities

• Responsible for executing activities done by the Data Integrity Manager within all capabilities provided, i.e. Master Data maintenance processes, controls, SLAs, point of contact for MDM CoE and business, issue solving (root cause analysis), process performance monitoring.
• Maintain Master Data following the data quality, controls, and compliance rules and regulations.
• Adhere to SLAs and report/escalate exceptions to Operations domain Lead.
• Notify the business users of the status of requests (e.g. rejected requests and reason).
• Conduct & issue root cause analyses and IT touchpoint for system issues fixes.
• Support monitoring of MDM services performance and MDM end-to-end processes timelines.
• Support MDM Operations management and collaborate with the MDM CoE for new service introduction. This includes taking part in projects testing phases, producing SOPs and training materials.
• Support the data archiving and/or de-activation process with checks for open transactions and/or use in other systems.
• Support monthly operations, sample auditing, and its reporting.
• Support MDM field audits.
• Keep MDM Operations documentation up to date (e.g. SOP, training).
• Responsible for data entry into information systems, when applicable.
• Responsible to respond to business for additional information on completeness and accuracy of master data requests, including process to follow and update on request status.
• Good communication and teamwork within and across organizational boundaries.
• Customer service mindset with excellent customer service skills.
• Build working relationships and foster communication with internal customers within and across organizational and geographic boundaries.

• Analyze and make recommendations for the implementation of Quality Assurance plans, guidelines, policies, and processes to ensure the achievement of Quality targets.
• Manage projects and processes to ensure overall quality is continuously improving.
• Provide production process analysis, ensuring quality standards are met and making recommendations for key quality improvements.
• Manage collection and analysis of quality information from multiple sources for the development of quality strategy and programs.
• Review quality improvement processes to ensure ongoing reductions in Cost of Poor Quality (COPQ) and escapes.

Required Qualifications

• Bachelor’s degree in Supply Chain Management, or Operations, or Business, or Business Analytics.
• 5+ years of experience in supply chain with proven capabilities in process optimization, efficiency improvement, and data integrity
• 1+ year of experience in interfacing with business operational customers and IT.
• 1+ year of experience in root cause analysis.
• 5+ years of experience with Microsoft Excel skills (V Look-up, pivot tables, etc.)

Preferred Qualifications

• Master’s degree in Supply Chain Management, Operations, Business, or Business Analytics
• 6+ years of experience in supply chain, with proven capabilities in process optimization, efficiency improvement, and data integrity.
• Experience in continuous improvement & project management.
• Experience prioritizing commitments & working independently in a fast-paced environment.
• Experience in MDM application systems as key user (preferably SAP and SAP MDG).
• Power BI experience.
• Experience in data mining, analysis, and reporting.
• Relevant experience with vendor management, planning, and procurement.
• Experience in complex business environments with multiple stakeholders, including service providers for IT as organizational/process capabilities.
• Substantial knowledge of Carrier organization, programs, or systems to make enhancements within job area.

Benefits

Employees are eligible for benefits, including:

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation 
• Disability: Short-term and long-term disability 
• Life Insurance and Accidental Death and Dismemberment 
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account 
• Tuition Assistance 

To learn more about our benefits offering, please click here:Work With Us | Carrier Corporate  The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

This position is entitled to short-term cash incentives, subject to plan requirements.

Pay Range

The annual salary for this position is $120,000–$168,000.  Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. 

Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 03/12/2026

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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