Manager Sales Engineering Commercial Refrigeration North America

Country:

United States of America

Location:

CAN05: CCS-Charlotte, NC 5900 Northwoods Business Pkwy, Charlotte, NC, 28269 USA

Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, balanced, and high-performance buildings. 

Carrier’s Commercial Refrigeration North America team is building solutions to decarbonize the refrigeration industry. We're setting the standard for healthier, safer, and more resilient food and healthcare systems – and connecting the cold chain to improve the process of safely shipping and storing food and critical medical supplies. 

Commercial Refrigeration is a part of Carrier, headquartered in Charlotte, North Carolina, serving customers across North America. Our vision is to empower our customers to be able to confidently succeed in their ESG goals. We are a startup within Carrier, and want team players who thrive in a dynamic, changing, environment, while continuing to deliver what our customers need most.

About the Role:

CCR is seeking a dynamic Manager of Sales Engineering this candidate's primary task will be to support the North American sales team with the delivery of customer application support, preparation and delivery of quotations based on customer needs. 

The role will involve the selection of customer equipment from customer specifications and requirements, selection of gas cooler and evaporators and associated components, energy and lifecycle calculations, dealing with engineering drawings and design concepts, handling tender documentation and delivering standardization across the business and driving customer satisfaction, whilst also at times joining calls virtually and occasionally in person to ensure early-stage customer satisfaction.

As a Pre-Sales Technical Application and Quotation Manager, you will also be an integral player within the North American CO2 refrigeration sales team, and a can do attitude is required as we develop and drive growth within the North American market with leading CO2 technologies. The chosen candidate will be encouraged to develop a collaborative working mentality and find solutions for our customers and clients.

KEY RESPONSIBILITIES –

• High levels of communication with colleagues across North America and Europe
• Assist and support sales team and their customers with the selection of equipment for their projects
• Creation and development of offers and response to tenders
• Calculation of energy and lifecycle analysis to support sales and specification of Carrier solutions
• Develop and follow a standardized process to bring efficiencies and consistencies, therefore increasing customer satisfaction
• Be a point of contact for customers and the right hand to the external sales organization
• Proactive and positive approach to the finding solutions
• Over time build, manage and train a team of Pre-Sales Technical and Quotation Engineers to support growth and entry into new markets

REQUIRED QUALIFICATIONS –

• Bachelor’s Degree
• 7+ years of experience in systems or design engineering
• 3+ years of experience in project management

PREFERRED QUALIFICATIONS –

• HVAC, CO2, or construction industry experience.
• Experience in Engineering and Customer Sales
• Experience in converting customer requirements to product 
• Strong analytical, strategical and creative problem-solving skills
• Business, financial and technology background and acumen
• Focus on results and outcomes
• Effective communication with key stakeholders and influencing skills to gain alignment and support
• Teamwork
• Visionary, entrepreneurial mindset, passion for innovation and drive to create business impact
• Understanding of how new technologies can shape companies, innovate and deliver growth

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RSRCAR

Pay Range:

$112,828 - $157,959 Annually

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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